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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.2
967 Reviews

967 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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June 19, 2023

My reasoning for a 1 star review is because the system will not let you give 0 stars. The service manager is a rude individual, who on multiple occasions has given me an attitude too. And the workmanship More

by Christopher Dru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
June 16, 2023

Best service dealership I’ve been to in the last twenty years. Personalized service and very attentive to your needs. “NO B.S.” with this dealership. More

by lrodgrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Waiting time was short and charge for oil change was reasonable. Great Service on our vehicle and customer service done right! We are very happy! More

by lena763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John S.
June 13, 2023

Everyone there is great and very friendly. I'm always happy with the work that is done More

by Kmcsorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovenduski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Hale is always super helpful. 5??'s for him too, Anthony Laganella
June 13, 2023

Dealership did their best but the manufacturer totally dropped the ball with regard to rental expenses More

by steckelsinphilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Woodward
June 12, 2023

The staff was friendly and knowledgeable. The service department was excellent. I will definitely be back. More

by kainmurphy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Service manager has not respect for Spanish speaking people also with people isn't nearly to his dealer place bad experience not recommend to anyone More

by Asnaulavega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
June 09, 2023

Great service professional and welcoming staff, I strongly encourage everyone to visit, for all needs More

by juanvargasz1020
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Good customer service, clean, organized work, quick service preparation. The only negative is that they did not fill the coolant and Power steering fluids. More

by shaggy1323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nath
June 08, 2023

Friendly sales but when it comes to your trade-in they want to give you nothing for it. They do not value repeated customers. Typical new car dealership with their sales gimmicks and dishonesty More

by mourad salib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Laganella
Jun 08, 2023 -

mourad salib responded

You won't honor internet price for the vehicle I want to buy, and you also want to give me below wholesale value on my trade.

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