Muller's Woodfield Acura

great experience with used Acura RL purchase For about ten days I searched for a used sedan with AWD drive for my son graduating college. I was hoping for a vehicle under 100k miles and under $8k For about ten days I searched for a used sedan with AWD drive for my son graduating college. I was hoping for a vehicle under 100k miles and under $8k, which was asking a lot. I was excited to see an Acura RL pop up on my search, as we are a satisfied Acura family with two MDXes. Unfortunately Muller's Woodfield Acura was 125 miles away. I was more than satisfied on my internet search of reviews of the dealership and the car, and proceeded to contact them. Almost instantly I received a response from Sebastian Wrobel through phone and email, and Sebastian quickly adapted to my preferred method of communication, which was text. We had great conversations about the car's price history, which he was quite knowledgeable about, and made tentative plans to drive down that weekend. As the car was in great shape, and at a very fair price, I was disappointed, but not surprised, when Sebastian texted Friday night to say that the car was in the purchase process, and he promised to keep his eye out for similar vehicles. Ugh! Back to the drawing board! To our delight, Sebastian texted right away Saturday morning, probably before their shop was even open, to say that the sale was not finalized. I woke my son up and we drove the two hours to the dealership in poor weather, as we knew it wouldn't remain on the lot for long. Sebastian had the Acura RL brought indoors for us awaiting our arrival. We checked everything out while he was completing a new Acura vehicle sale, while he kept us posted of his status. After a test drive and engaging discussion about the vehicle's history and condition and life in general, we agreed to the purchase at a very fair price. Patrick got us through the F&I process quickly and efficiently, and we were on our way. Tommy, one of the managers, was very helpful with the final prep of the car as Sebastian was called away to a repeat customer. I waited to write the review for a couple weeks so I could confirm that the car was indeed as good as it looked, as my most recent used car purchase from another dealership proved to be a failure. We are delighted to say that the Acura RL we purchased is a great used car. Sebastian was a blast to deal with, and I won't hesitate to contact him when we are prepared to make our next new or used Acura purchase. More

Very friendly and knowledgeable staff. I had been looking at cars on/off for 3 months. I had originally gone to the old showroom, which is now the Acura used car dealership. The gentleman I had been looking at cars on/off for 3 months. I had originally gone to the old showroom, which is now the Acura used car dealership. The gentleman there was very friendly, offered his assistance with used cars and directed me to the new dealership showroom. He told me to ask for Roger. When I entered the dealership Roger introduced himself (he had been given the heads up). Roger was friendly, patient and knowledgeable. Before I left the dealership he clearly explained the car functions. At no time did I feel under pressure. Overall my experience at the dealership with Roger, Chris and Patrick was one that I would refer people to. The dealership is new, modern, clean, large service area and has a comfortable waiting area with amenities. More

new MDX is fabulous We started with a used MDX search, and got connected with Sebastian Wrobel at Muller's Woodfield Acura. Very professional from the first contact to t We started with a used MDX search, and got connected with Sebastian Wrobel at Muller's Woodfield Acura. Very professional from the first contact to the last, he knew everything about the MDX (spanning many model years). Our used search did not produce a good fit for us, and after learning of the various features and changes from model year to model year, we started considering a new vehicle. We found a new MDX on the Muller website that was everything we were looking for, and made a surprise visit late on a Saturday. Sebastian was over the top, very patient, low key, NO PRESSURE, and he answered all our questions, and shared all kinds of information on both the vehicle and the dealership, to help us in the decision process. If you don't have a contact at Muller, and have a reason to investigate something they have, I highly recommend you ask for Sebastian. We have been buying cars for a long time, mostly new, and can honestly say we have never had a better experience in working through this process (to be fully transparent, this is our first experience with an Acura vehicle). Everyone we encountered at Muller was excellent, very professional and courteous, but we spent nearly all our time with Sebastian so he rightfully deserves the shout out. More

Great Professionals to work with! Sebastian Wrobel was the reason for this purchase... What an awesome experience!! Sebastian is informative and knowledgeable that places the clients Sebastian Wrobel was the reason for this purchase... What an awesome experience!! Sebastian is informative and knowledgeable that places the clients needs always first. Highly recommend working with Sebastian; he'll be direct and straight up with you during your time at the dealership - which I appreciate. Great Communication More

Sebastion and the Muller experience Sebastian and the Muller Team (Chris and Myles) are Professionals, Persistent, Patient while bringing Personality to the Car buying process. Been b Sebastian and the Muller Team (Chris and Myles) are Professionals, Persistent, Patient while bringing Personality to the Car buying process. Been buying Acura's from Muller for over 20 years??? Always been a raving fan with great Service, Support and a Great Value. See you again in three more years ! Rath More

Great Overall Experience!! Worked with Sebastian Wrobel on our new Purchase. He was very helpful and unbelievably quick in responding to our questions. (we initially inquired o Worked with Sebastian Wrobel on our new Purchase. He was very helpful and unbelievably quick in responding to our questions. (we initially inquired over the web). He helped make the purchase process more comfortable and direct than any I have had in the past. Will definitely look forward to working with Sebastian again and Muller's Acura. More

Excellent service and very professional staff I was looking for good lease program and called Muller woodfield for RDX. We went to see car and talked to Josh and Lance. Very professional and prov I was looking for good lease program and called Muller woodfield for RDX. We went to see car and talked to Josh and Lance. Very professional and provided all info I was looking for and closed the deal in couple hours including my car which we wanted to trade. More

Awesome Rene Peyton was fabulous, he was very personal and friendly. He made my husband and I feel like we were part of his family. I would highly recommend M Rene Peyton was fabulous, he was very personal and friendly. He made my husband and I feel like we were part of his family. I would highly recommend Miller's Woodfield Acura. More

Very professional salesmanship! We had a great experience with Josh Ackerberg. He was knowledgeable, professional, and never overbearing.We would definitely come back here again, and We had a great experience with Josh Ackerberg. He was knowledgeable, professional, and never overbearing.We would definitely come back here again, and ask for Josh! More

Hassle free car buying experience Acura MDX was one of the cars I had narrowed down to after seeing many cars at the Chicago Auto Show last February. It took me few months to get the Acura MDX was one of the cars I had narrowed down to after seeing many cars at the Chicago Auto Show last February. It took me few months to get the courage to walk into a car dealership because I never enjoyed being addressed as "sweetie" or "honey" by many dealers in the past. For the past 30 years I had been a loyal Toyota customer but with my most recent Toyota rust problem and almost monthly recall notice letters, I decided to give Acura a try. Upon entering the Woodfield Acura, I was greeted warmly by a younger sales consultant Seth. I immediately felt comfortable being there. He's not pushy at all. He's easy to talk to, very patient despite all my questions, and even went to get Mike from the mechanics department to answer my mechanical questions. After the purchase, Seth sat down with me in the car to thoroughly explain all the neat tech gadgets and instruments on the dashboard, and paired my phone with the car's Bluetooth, and set up some navigation, etc. And he said if I have any questions afterwards, I can call or stop by the dealer. What a nice place! More