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Murray Ford of Starke

Starke, FL

4.8
1,355 Reviews
Welcome to Murray Ford of Starke Inc, Proudly Serving Jacksonville, Gainesville, Lake City and Middleburg Drivers! In addition to providing the drivers of Starke, Florida with a cornucopia of new Ford F-150, F-250, F-350, Fusion, Edge vehicles and used cars, we at Murray Ford of Starke Inc are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Ford lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Ford car share, our Ford F-150, F-250, F-350, Fusion and Edge service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Murray Ford of Starke Inc are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 13447 US Highway 301 South Starke, Florida we're happy to continue the conversation and answer any questions.
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13447 US-301

Starke, FL

32091

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Showing 1,355 reviews

August 12, 2022

Process went smoothly, although there are a couple things I’m not happy about.. I was given incorrect information about the warranty.. also was told I would be given a certain amount for my trade in, that nu More

by Tori.picard75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Bailey
August 10, 2022

This dealer did great, they were very personable and helpful through out the whole process. All personnel I came in contact with were very helpful and pleasant to deal with. They made everything so easy More

by reynak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Oster, Dylan Gaffney
Aug 12, 2022 -

Murray Ford of Starke responded

Hi Reynak, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 06, 2022

Best car buying experience, smoth easy process, friendly nice staff , worked with me around my schedule More

by ccroske
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Asadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Hitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Murray Ford of Starke responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 06, 2022

Their reputation precedes them. Excellent customer service. I have been dealing with Brent for years and just purchased my 3rd vehicle in 6 years from him! More

by mlittle0484
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Hitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Murray Ford of Starke responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

August 05, 2022

Very helpful and quick to answer all my questions. Would highly recommend and if and when I buy another vehicle will not hesitate to go back to Murray Ford. Awesome experience. More

by LORI33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Murray Ford of Starke responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

August 04, 2022

Daniel was amazing and helped me through the entire process with ease. The financial gentleman was very pushy and did a poor job of disclosing information whilst financing. I have a feeling I was overc More

by MLOMBARDI95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Asadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Oster
Aug 05, 2022 -

Murray Ford of Starke responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 29, 2022

They was good service, Dyland showed us good kindness with helping us with any issue or concerns we had. More

by Kelvindavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Oster, Dylan Gaffney
Aug 01, 2022 -

Murray Ford of Starke responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 01, 2022 -

Kelvindavis responded

Great job

Aug 01, 2022 -

Kelvindavis responded

Look forward to my next truck

July 26, 2022

Great experience. Will definitely be back for my next vehicle. We were treated like family the entire time. More

by manurd27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Oster, Ari Gelfant
Jul 27, 2022 -

Murray Ford of Starke responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 26, 2022

I was promised 4 brand new tires, when we go to sign the paperwork they won’t put new tires on the vehicle. I was promised they would order new cup holders because the vehicle came without them, they said t More

by samuelsethcamp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Bender
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Bailey
Jul 26, 2022 -

samuelsethcamp responded

I was promised 4 brand new tires, when we go to sign the paperwork they won’t put new tires on the vehicle. I was promised they would order new cup holders because the vehicle came without them, they said they wouldn’t do that either. There’s a 1 inch area to the A post where the paint is peeling and they said that it was covered under warranty and they still have yet to fix it. There is also an open recall on the vehicle that they said they fixed but they did not. And I’ve always been the one to get in touch with them.

Jul 28, 2022 -

Murray Ford of Starke responded

Hello! I'm Ginger, the Customer Service Liaison of Murray Ford of Starke. I was initially disappointed with the details of your review, so I worked to find out what happened since this is not our norm. I discovered that the four tires were not included because instead they gave you $3500 over what your trade in was worth retail which was explained. Your salesman ordered the cup inserts for you the day of closing (July 21st) and in fact paid for them himself. They arrived (July 26th) the day of your above review and you picked them up from him the next day (July 27th). The cup holder inserts are not something dealerships keep a supply of in stock. In regards to the recall, I found out that there are no current recalls on your vehicle and the one that was mentioned by you was already performed in our thorough pre-sale inspection (the month prior to the sale). Our dealership is 100% dedicated to the safety of all drivers and would never sell a vehicle that had Ford recalls issued. I hope that this has reassured you of the quality care we strive to give every customer everyday.

July 24, 2022

Great customer service. Phenomenal sales and management team who are true to their word. I plan on purchasing from Murray Ford in the future. More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
Jul 27, 2022 -

Murray Ford of Starke responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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