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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,878 Reviews

1,878 Reviews of My Auto Import Center - Service Center

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October 05, 2021

Waiting area was clean comfortable and well supplied. They completed the work in the estimated time. They even washed the outside of my car when I said that my former dealer always provided a car wash. More

by BOOKWORM_ELLEN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Oct 06, 2021 -

My Auto Import Center responded

Thank you for sharing your experience with everyone! We appreciate your business!

October 04, 2021

An hour and 40 min. wait for EXPRESS Oil Change/tire rotation with appointment seems a bit excessive! Also, placing a couple benches outside for people to socially distance while waiting would be a grea More

by GARRYSANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Six
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

My Auto Import Center responded

Thank you for visiting The My Auto Import Center! I apologize for the wait, thank you for your patience. Your feedback is greatly appreciated!

October 03, 2021

Helpful and explained service completely. Talked about future service and replacing factory recall parts and allow ordering time More

by MONCHERCHIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

My Auto Import Center responded

Thank you for allowing The My Auto Group to earn your business!

October 02, 2021

Staff was bet pleasant. Waiting room clean, comfortable and well stocked with snacks and things to do. Being from an hour away, that was a nice surprise as I waited More

by pmyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

My Auto Import Center responded

Thank you for making the trip to The My Auto Import Center!

October 01, 2021

Brought my car in early and they went ahead and started working on it. I was able to receive it earlier than expected. Thank you for giving me more time in my day! More

by SCHNE347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

My Auto Import Center responded

Thank you for allowing Subaru of Muskegon to earn your time and business!

September 30, 2021

Everyone that I dealt with was very friendly and helpful. I really liked the text alerts to let me know where they were in the process of fixing my car. More

by K_HERNIE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Six
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for sharing your experience!

September 30, 2021

This dealership personal are always attentive, polite, and on time. The waiting area is very comfortable and clean. They help me keep track of the maintenance schedule for my vehicle. I would recommend More

by JAN_DEJONGE01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

My Auto Import Center responded

Thank you for such a kind review! Also, Thank you for visiting The My Auto Import Center for your maintenance needs!

September 30, 2021

Tire rotation was done very quickly. Service advisor was friendly and helpful. Overall it's a nice facility. More

by SSCHAUER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for the kind review!

September 30, 2021

Very friendly, good communications, well organized, and a comfortable and clean waiting area with good refreshments. More

by CDJSRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for the kind review!

September 29, 2021

Always great service and they pay attention to Always great service and they pay attention to detail. Last service was re-scheduled due to new service Saturday service hours. My Auto did offer More

by JLOKKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

My Auto Import Center responded

Thank you for the kind review! My Subaru of Muskegon appreciates your business!

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