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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,929 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,929 reviews
April 11, 2026
Whenever I'm in this dealership for service I'm at ease for knowing their interest in servicing my vehicle it's at my best interest. My service representative David May goes above and beyond in an effort for knowing their interest in servicing my vehicle it's at my best interest. My service representative David May goes above and beyond in an effort to foster a positive relationship with me! Thank you Napleton Ford of Oak Lawn, IL More
by niecyssweets1
Employees Worked With
David May
April 11, 2026
Whenever I'm in this dealership for service I'm at ease for knowing their interest in servicing my vehicle it's at my best interest. My service representative David May goes above and beyond in an effort for knowing their interest in servicing my vehicle it's at my best interest. My service representative David May goes above and beyond in an effort to foster a positive relationship with me! Thank you Napleton Ford of Oak Lawn, IL More
by niecyssweets1
Employees Worked With
David May
April 10, 2026
Adam was great! Very patient and gave me several options to choose from that fit what I wanted and what I can afford. Dan was also great and reassuring. They are hon Very patient and gave me several options to choose from that fit what I wanted and what I can afford. Dan was also great and reassuring. They are honest, informative, and compassionate! More
by Freshstart8401
April 10, 2026
You make this to hard to give my service dept credit service was fine service contact was excellent service was fine service contact was excellent More
by BDH1273
Employees Worked With
April 10, 2026
The dealership was very clean. Everyone at the dealership was very friendly. Definitely a five star experience. Everyone at the dealership was very friendly. Definitely a five star experience. More
by yosemitemichael
Employees Worked With
April 10, 2026
Great service but takes time to get your car back to you. Good communication and the service manager is great. Good communication and the service manager is great. More
by lLM
April 09, 2026
Very prompt. Kept me updated. The estimate was very close to final cost.. Jake was very professional and knowledgeable. Kept me updated. The estimate was very close to final cost.. Jake was very professional and knowledgeable. More
by debragade23
Employees Worked With
April 09, 2026
Bill Parks service adviser very good. Kept us apprised of work needed to be done and took time to look for any discounts that were available to us. Kept us apprised of work needed to be done and took time to look for any discounts that were available to us. More
by bjordan9540
Employees Worked With
April 09, 2026
“Outstanding service from start to finish. The team was very helpful, professional, and made sure everything was done perfectly.” The team was very helpful, professional, and made sure everything was done perfectly.” More
by mohammed
Employees Worked With
