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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,929 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,929 reviews
April 09, 2026
This is my 2nd time working with Bill. He made the process seamless, thank you. He made the process seamless, thank you. More
by Christinefrantz
Employees Worked With
April 08, 2026
My vehicle had to stay extra days than anticipated but your service advisor kept me informed on the parts and how long the recall repair would take. Mr Bill was very cordial and helpful in getting my car your service advisor kept me informed on the parts and how long the recall repair would take. Mr Bill was very cordial and helpful in getting my car done as quickly as possible. Thank you Mr Bill More
by mujerexito
Employees Worked With
April 08, 2026
your dealership has aways been wonderful. i have bought 5 cars from you in the past. From the greeter to the service I am impressed. thank you for taking such good care of your customers. i have bought 5 cars from you in the past. From the greeter to the service I am impressed. thank you for taking such good care of your customers. More
by pam.clifford
April 08, 2026
Great service. Bill kept us updated on the progress. Repairs were completed quickly once parts were delivered Bill kept us updated on the progress. Repairs were completed quickly once parts were delivered More
by sito4871
Employees Worked With
April 08, 2026
Each service advisor goes above and beyond to assist their customers with any problems they have with their vehicle their customers with any problems they have with their vehicle More
by Devon B.
Employees Worked With
April 08, 2026
Bill Parks is one of the best service writers I’ve ever had at this dealership. I have been buying cars here for over 25 years. had at this dealership. I have been buying cars here for over 25 years. More
by Dennis
Employees Worked With
April 07, 2026
Disappointed with service. Estimate/invoice had to be reworked. Conflicted messages on repairs and costs. Estimate/invoice had to be reworked. Conflicted messages on repairs and costs. More
by holly.a.klutcharch
Employees Worked With
April 07, 2026
Service technicians was very professional and informative. There was a clear expectation of services and expected wait time informative. There was a clear expectation of services and expected wait time More
by caburney
Employees Worked With
