Napleton Ford of Oak Lawn

Great customer service specially Tim. . in and out in less then one hour. Thats all . in and out in less then one hour. Thats all More

The service department was amazing. Top service and great communication. Highly recommend. Will definitely be back. Top service and great communication. Highly recommend. Will definitely be back. More

Bert, Joe and the rest of the team really worked wonders for me this weekend! They helped me start fresh with a car I truly fell in love with right away, after having a bad experience with my previous car. for me this weekend! They helped me start fresh with a car I truly fell in love with right away, after having a bad experience with my previous car. I gave them an idea of what I was looking for and they exceeded all of my expectations! They were patient and clarified any questions I had. I am happy to say my entire family now owns Ford cars. Thank you so much for everything, and helping me get a reasonable car payment. The car was fairly priced with a nice luxury feel. You guys are truly the best!! Highly recommend. More

They have a great customer services, explain very well the problems in your car and doing the service at time they promise, I recommend this dealer to all my family. the problems in your car and doing the service at time they promise, I recommend this dealer to all my family. More

Service check in was quick and easy, had my oil changed and tires rotated in no time! and tires rotated in no time! More

Came in for multiple issues and Bill Parks made everything go extremely smooth and had my car ready that same day everything go extremely smooth and had my car ready that same day More

very professional. Good ethics. Great works. very polite. very detailed, he explained very well, I will give 5 stars Good ethics. Great works. very polite. very detailed, he explained very well, I will give 5 stars More

Have Friendly people, clean dealership, nice people to do business with. I would buy another car from here. business with. I would buy another car from here. More

The advisors are always very helpful and friendly. They make the process of dropping off and picking up very easy and answer any questions with thorough explanations. They make the process of dropping off and picking up very easy and answer any questions with thorough explanations. More

First time here for service. Westfield in Countryside wasn’t answering phones. Recall on 2019 Explorer was the reason. 1 call, had a date to bring it in, was told unable to bring Westfield in Countryside wasn’t answering phones. Recall on 2019 Explorer was the reason. 1 call, had a date to bring it in, was told unable to bring me back to house due to it being beyond 5 mile limit, service advisor handled it and provided a ride. When vehicle was ready, shuttle drivers very busy, service advisor again handled it, contacted and dealership paid for Uber ride back. Very professional service, would consider here for a future purchase based on how well the service was handled. More