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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.4
3,038 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,038 reviews

December 09, 2022

Kathie our service advisor is a good asset for Hawk Ford of OakLawn. Great service personnel too. More

by BUCREW5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy - Service advisor.
December 08, 2022

I was impressed by the service. The attention was on another level. Their soing something right. More

by johnnyirigoyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
December 07, 2022

Customer Service was prompt and discussion direct. Service on my car was completed before they told me it would be. I have purchased 2 vehicles from this location and have all my maintenance work done More

by OGIRL712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
December 07, 2022

Customer service was outstanding they made buying this car, the most simplest and easiest decision ever More

by DSCHULLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Bert Abdullah, Anthony Gandara, Karen Boll, Nick Ristich, Jay Sweis, Irving Gasca , Anthony Guiliano, Stan Gibson
December 06, 2022

My experience at Hawk Ford was excellent. Service was great and rather quick. I see myself going back for more services going forward. More

by jbanks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
December 06, 2022

In general the personnel were helpful and friendly, the accommodation in the waiting room was comfortable. In most circumstances since the customer had to take time off from work and/or home responsibiliti More

by Mr Wonderful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
December 06, 2022

Not a fan of the car-buying process because of all of the cliche behaviors I’ve experienced in the past. None of that happened here. This was a transparent, efficient, and incredibly human experience. More

by SWITZERSMITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Ali Huseen
December 06, 2022

Work completed early I did not have to wait too long the customer service was professional More

by BPOLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brearley
December 06, 2022

The service rep Paul wa very helpful. He was able to get my car back to me in a timely manner. More

by MANNYREYPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
December 05, 2022

very clean with reasonable prices. service reps are knowledgeable of repairs needed and friendly astomsphere More

by rich_hudec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
paul
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