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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,691 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,691 reviews

March 13, 2026

Everything was good and in nice timing I have been coming here for years thankyou More

by jasirijasiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2026

Adam and Ed were great to work with. I was able to purchase the truck I selected without headaches More

by jrod333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
March 12, 2026

Jake was my service advisor. Jake was great and very upfront about cost of services and issues that the technicians found with my vehicle. Took a little longer than expected, but More

by dmadd7688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2026

Very satisfied with service department, and tim Harris. Excellent customer follow up. Kept me informed on progress towardservice completion and any issues that arose. More

by dona.krug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2026

Mitchell is easy to work with and the whole buying process was seamless thank you More

by arottman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Maryfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2026

Amazing service. Brought my 2022 Expedition in and Jake ordered me an uber home and then sent an uber to pick me up to retrieve my vehicle. All the work was done qu More

by johnmatthewlorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2026

My advisor Bill was very helpful in providing informed and quality maintenance to my vehicle on short notice. More

by Jake Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2026

Always great staff and service. From the service advisor to the techs. Got service done in a timely fashion. More

by k.klein5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2026

Professional service and staff. Every visit has been reliable and helpful when it comes to any questions or concern. More

by Edge015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
March 10, 2026

They were very professional with me very courteous help me with my repair. Advise me on my repair help me with my new Ford Explorer. No problem at all. More

by Lesherro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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