Napleton Ford of Oak Lawn

On time, Efficient, friendly . .(best advertising money can buy) Greeted in an informative way by Bill Parks. .(best advertising money can buy) Greeted in an informative way by Bill Parks. More

The reps working the Service Department were professional and knowledgeable. Bill P. addressed all my concerns and communicated as work progressed. and knowledgeable. Bill P. addressed all my concerns and communicated as work progressed. More

Great service. Got me in for emergency repair on short notice. Work was done quickly. Got me in for emergency repair on short notice. Work was done quickly. More

Great service! They checked me in quickly and were thorough about what I wanted done and offered extra by checking my battery to prepare for the cold. My oil change They checked me in quickly and were thorough about what I wanted done and offered extra by checking my battery to prepare for the cold. My oil change was done quickly and assured me my battery was good. Happy and secure my vehicle is good to go for the winter. More

I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy with the service and care the service team provided. Thank you Napleton Ford for your great service. More

Agent kept me updated about my vehicle in a timely manner. Vehicle was ready when promised manner. Vehicle was ready when promised More

Looking for a car for my daughter, Nick was personable,straightforward and accommodating to our needs Never once felt pressured. personable,straightforward and accommodating to our needs Never once felt pressured. More

The service team was great. They were very helpful and transparent. I appreciated their attentiveness even while short handed. They were very helpful and transparent. I appreciated their attentiveness even while short handed. More

Kept me updated thru the whole process. Willing to work with me on pricing and get me car back on the road. Thks Willing to work with me on pricing and get me car back on the road. Thks More

The service department needs to be transparent regarding their availability to diagnose vehicles the same day. their availability to diagnose vehicles the same day. More