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Napleton's North Palm Hyundai

Lake Park, FL

4.8
953 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 953 reviews

November 30, 2016

review All of the people at the dealership were extremely professional and very courteous. The computer system was not working properly the day I was there More

by cindy_obringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 23, 2016

Barbara I had a great experience dealing with the salesman greg he listened to me when I talked he was funny he took my concerns seriously . Jay was wonderfu More

by icbaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Robertson, Jay Gonzalez
November 21, 2016

Edy is terrific I had already selected my car from much research and Edy is terrific - patient, friendly, resourceful and knowledgeable. He was very helpful making my More

by rmostel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy
Nov 22, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to leave us a review. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Edy and Luis provided you with such an outstanding experience. We look forward to seeing you again in the future! Best, Carmen “Rosi” Palermo, Customer Relations Manager | rpalermo@napleton.com

November 18, 2016

Excellent experience at Napleton"s Hyundai The entire experience purchasing our 2017 Genesis was excellent. Our salesman Jimmy Consolino was extremely professional, cordial, knowledgeable and w More

by ffricchione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Consolino
Nov 22, 2016 -

Napleton's North Palm Hyundai responded

Thank you for your review. We're glad to have Jimmy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Carmen “Rosi” Palermo, Customer Relations Manager | rpalermo@napleton.com

November 17, 2016

Surprise costs during financing Without additional costs thrown in during financing that I was led to believe we're mandatory and my five requests for a copy of my registration the More

by sherilynne64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember financing guy, Bryant Grant
November 16, 2016

Great customer service They demonstrate an excellent customer service, no pressure, very relaxing atmosphere. I will return and recommend this dealer. They negotiated the pr More

by cielo69_33410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaniel
Nov 16, 2016 -

Napleton's North Palm Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Napleton's North Palm Hyundai commitment to customer care and they will be pleased to hear about your positive experience. As the paperwork goes, we try our hardest to process it as thoroughly as possible, and we do appreciate your patience. If you have any questions about your new car, please come back in to visit! Best, Carmen “Rosi” Palermo, Customer Relations Manager | rpalermo@napleton.com

November 15, 2016

Grateful Special Thank You to Vincent and Rosi and to the whole staff that helped make it possible for my daughters first car transaction to be easy and car More

by Bellatdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi Palermo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent
Nov 16, 2016 -

Napleton's North Palm Hyundai responded

Thank you for this wonderful review. We are so very pleased to hear that Vincent, Rosi, and the whole staff helped you and made your daughter’s first car transaction easy. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Carmen “Rosi” Palermo, Customer Relations Manager | rpalermo@napleton.com

November 12, 2016

Best experience buying a car Eddy was a great sales person,he was knowledgeable and nice,if you have to go see a car make sure you ask for him he will take care of you. More

by alexagir2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Hernandez
Nov 14, 2016 -

Napleton's North Palm Hyundai responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Eddy was able to provide you with such exceptional service. Enjoy your new car. Best, Carmen “Rosi” Palermo, Customer Relations Manager | rpalermo@napleton.com

November 10, 2016

My Hyundai Experience My experience was as expected, got everything I wanted was very Happy and Satisfied with my purchase. The sales person Juliet and Lance was Awesome th More

by stacey.henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance and Donna, Juliet James
Nov 11, 2016 -

Napleton's North Palm Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Juliet and Lance were able to go above and beyond to provide you with great experience. Feel free stop by if there is anything else we can do for you. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

November 08, 2016

Wonderful customer service I would like to thank Rosie Palermo for her help cleaning up a finance mess. Her ability to step in and fix the problem that we were having with Hyund More

by Ragnese
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosi Palermo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for this review! We feel so grateful that you chose to come to our dealership and I do apologize for the mess you encountered at our finance department. It's wonderful to hear Rosie was able to clean that up. She is an asset and we appreciate her for helping you out. If you have any questions, please don't hesitate to reach out to us again. Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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