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Napoli Kia

Milford, CT

4.5
1,970 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 1,970 reviews

November 06, 2022

I am unhappy with my service. I still here noises all the time when breaking. Everyone was polite who worked there More

by marinotherese94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa
Nov 18, 2022 -

Napoli Kia responded

Hi Therese, We're sorry to hear that you're still experiencing issues with your vehicle. Please reach out at your earliest convenience so we can remedy this. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

November 06, 2022

Bought car, had to have work on it within a week. Still waiting on call More

by Mottlm72
Recommend Dealer
No
Employees Worked With
David in sales. Waiting on call back
Nov 18, 2022 -

Napoli Kia responded

We're sorry to hear about this disappointing news. Please feel free to reach out to us directly so we can try to assist. Salvatore Liuzzo - General Sales Manager - 203-787-5850

November 06, 2022

Not my first time buying a car from Dave and the Napoli team which made it even easier to go back to purchase another. Dave is very knowledgeable and helpful making the process smooth More

by Bcherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Napoli Kia responded

Thank you for trusting Dave & the Napoli Kia team with your loyal business! We appreciate your kind review and look forward to seeing you next time!

November 06, 2022

I knew what my budget was and I knew the car I wanted. Dave DiMatteo HOOKED me up with the best Kia Soul ever! Easy process with finance, and traded my car in and left with my new baby same 2 hours. Thank More

by karyn626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Napoli Kia responded

Thank you for the kind review and congratulations on your new Kia Soul! We're so glad Dave had the opportunity to assist you with it and we'll be sure to share this awesome feedback with him. Thanks for choosing Napoli Kia and please don't hesitate to reach out if there's anything else we can do for you!

November 05, 2022

My service was quick and curious. Jose was very attentive. Thank you very much for asking 😊 More

by TREKY8OF81
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 08, 2022 -

Napoli Kia responded

Thank you for the kind review! Jose & the team hope to see you again next time here at Napoli Kia!

November 05, 2022

Service person met me to take in my car, service done quickly. Would recommend this dealership More

by hercmum007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Power
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Napoli Kia responded

Thank you for sharing your experience! We appreciate your recommendation and look forward to seeing you again next time here at Napoli Kia!

November 02, 2022

I was treated with a level of excellence and professionalism…. Often explaining nthe process of lengthy wait time …. More

by bishopmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
4.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Napoli Kia responded

We're glad you had a positive experience and appreciate your honest feedback! Thank you for being a Napoli Kia customer!

November 01, 2022

No good worst costumer service dont fix nothing and dont check the problem no good More

by Luciano0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Napoli Kia responded

Hello - I'm disappointed to see this review and would like the opportunity to discuss the situation with you in greater detail. If you have a moment, would you please contact me directly? Thank you, Ruben Burgos - Service Mgr - 203-787-5850

November 01, 2022

Prices increased. Customer service representative felt unwilling to help even though I received all my service at that location More

by MENTONISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa
Nov 02, 2022 -

Napoli Kia responded

Thank you for sharing your review! We're honored that our team earned your 5-stars! We look forward to seeing you next time at Napoli Kia!

October 30, 2022

My Salesman Curtis Smith was very helpful, attentive and knowledgeable about my new Forte. I will definitely refer anyone looking for a vehicle to Curtis. More

by Tmackw2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Napoli Kia responded

Thank you for the kind comments! We're happy to hear you had a great experience with Curtis and hope you enjoy your new Forte. Take care and thanks again for your business, from all of us here at Napoli Kia!

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