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Napoli Kia
Milford, CT
2,029 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,029 reviews
April 23, 2021
I am very pleased with the service I receive at Napoli Kia. Everyone is very nice and professional, and they take good care of my car. Kia. Everyone is very nice and professional, and they take good care of my car. More
by MN0802
Verified CustomerEmployees Worked With
April 22, 2021
Very pleasant people, customer service was good. Didn't take all day for them to service my car. I was happy with the service I received. take all day for them to service my car. I was happy with the service I received. More
by tanyasr63
April 22, 2021
Good fair average they got work done in about an 1hr an a half nothing bad to say about them the waiting room was clean half nothing bad to say about them the waiting room was clean More
by SMITSTONE
Employees Worked With
April 22, 2021
Always helpful - pay attention to customer needs. There is very little wait time. Anything you need is provided including coffee. have purchased 3 kias in the past 10 years is very little wait time. Anything you need is provided including coffee. have purchased 3 kias in the past 10 years More
by GIOSIA
Employees Worked With
April 22, 2021
$300 in labor charges for one hours work is way too much. When first brought my Forte in and the part was order I asked about a coupon and was told I could get one for $50 off. When I paid yesterday no cou When first brought my Forte in and the part was order I asked about a coupon and was told I could get one for $50 off. When I paid yesterday no coupon was mentioned and the price was ridiculous for one hour of labor. More
by RSEMLOW
Employees Worked With
April 22, 2021
Dealership is extremely nice, a lot of inventory to choose from. Everyone there is extremely nice and helpful throughout the entire car buying/trading process. choose from. Everyone there is extremely nice and helpful throughout the entire car buying/trading process. More
by KITSASAVVIS
April 21, 2021
They don’t care, they have a nonchalant attitude about EVERYTHING. They also gave me my car fixed with it doing the same thing and with a tire problem they created so I brought it to Barberino Nissan and EVERYTHING. They also gave me my car fixed with it doing the same thing and with a tire problem they created so I brought it to Barberino Nissan and they were lovely and fixed my car. Thanks Barberino More
by brittyboo2009
April 21, 2021
We truly were impressed with our salesman, Curtis, the manager, Sal and the business manager Maurice. They made the process of purchaseing our car a painless and enjoyable experience. manager, Sal and the business manager Maurice. They made the process of purchaseing our car a painless and enjoyable experience. More
by DavidC
Employees Worked With
Other Employees :
Maurice the business manager
April 20, 2021
Friendly, professional staff. My only complaint is I Friendly, professional staff. My only complaint is I showed up at 2:20 for 2:30 service appointment but didn’t start until 3:30 Friendly, professional staff. My only complaint is I showed up at 2:20 for 2:30 service appointment but didn’t start until 3:30 More
by Paul b
