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Napoli Kia
Milford, CT
2,028 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,028 reviews
April 01, 2021
Pretty straightforward visit for 75,000 mi. check. No real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was sup real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was supposed to be checked was in fact checked. They use to do this but stopped. Other dealerships do this I was supposed to have my brakes checked but I'm not sure they were because I'm hearing small noises when I apply them. More
by AL.RICHMOND
Verified CustomerEmployees Worked With
March 30, 2021
Amazing Customer Service, ease of the car buying process*** would highly recommend to everyone I know, I saw the car I wanted online and inquired, they were quick getting back to me and helping me t process*** would highly recommend to everyone I know, I saw the car I wanted online and inquired, they were quick getting back to me and helping me through the process. It was the best car buying experience I've ever had thanks to Dave DiMatteo :) More
by Jenniferw121
March 30, 2021
Excellent customer service. Work performed quickly. Nice waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. More
by MOMALOTES
Employees Worked With
March 30, 2021
Loved our car buying experience at Napoli - just purchased a new Kia Telluride. Our Sales Rep, Ira Osu was very professional, friendly and patient with us. Would highly recommend him and the dealer. purchased a new Kia Telluride. Our Sales Rep, Ira Osu was very professional, friendly and patient with us. Would highly recommend him and the dealer... More
by Rob P
Employees Worked With
March 27, 2021
Amazing service, great environment and management. They treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. Thank you Ruben Burgos, mike and others fro such great time. More
by Rayruizrivas
Employees Worked With
March 23, 2021
People was nice , only thing is the vending machine didn’t have a diet soda , liked I could watch anything on the tv to pass time didn’t have a diet soda , liked I could watch anything on the tv to pass time More
by ccrazielady
Employees Worked With
March 19, 2021
Purchased a vehicle and had a great experience from the time I step foot in the dealership. Denis was great and attentive to my news and wants time I step foot in the dealership. Denis was great and attentive to my news and wants More
by Drew
Employees Worked With
March 19, 2021
Service was great and the people I dealt with were very nice. I will go back there again for my car to be worked on. nice. I will go back there again for my car to be worked on. More
by JOEPASCARELLA88
Employees Worked With
