Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.4
1,945 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Contact Dealership

241 Boston Post Rd

Milford, CT

06460

Directions

By Type

Showing 1,945 reviews

October 17, 2023

Robbie made my car buying experience an enjoyable one. No stress, no hassle, and I left with a wonderful vehicle. Every car I’ve ever bought has been from Napoli!! Thank you Robbie! ☺️ More

by CTPunkRocker911
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie
Report | Print
Oct 18, 2023 -

Napoli Kia responded

We're glad to know Robbie made your car-buying experience enjoyable and hassle-free at Napoli Kia! Thank you for being a loyal customer! Enjoy the new ride!

October 17, 2023

Courtney is great! Always thorough and I trust her. I do think these surveys are obnoxious though every time I come in for service. More

by pesposito5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
Report | Print
Oct 18, 2023 -

Napoli Kia responded

We're glad to know that Courtney has earned your trust here at Napoli Kia! We appreciate the feedback on our surveys, and we'll take it into consideration. Thanks for sharing your thoughts with us! Safe travels!

Oct 19, 2023 -

pesposito5 responded

Ok

October 15, 2023

Great dealership, they made the whole process so easy. They worked to find the best deal for me and processed all the paperwork quickly! More

by Cnclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Oct 16, 2023 -

Napoli Kia responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us at Napoli Kia. We're here to help whenever you need us! Have a great ride!

October 14, 2023

Move the restrooms closer to the waiting area. Now it’s very inconvenient. You don’t cater to the customer and there are old folks and disabled persons I saw having to walk a long way. The staff i More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Napoli Kia responded

Mike, thank you for taking the time to share this review. We appreciate your feedback and will take it into consideration moving forward. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Reuben Burgos - Service Director - 203-787-5850

October 13, 2023

I had a wonderful experience at Kia! Everyone was so nice and helpful. And very prompt! More

by laurihachey@intdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Napoli Kia responded

This is great to hear, Lauri! Thank you for coming to Napoli Kia!

October 11, 2023

Excellent will be back love the hospitality everyone is sowirm and friendly love great place 👍 More

by DEECARGIL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Napoli Kia responded

Thank you for rating Napoli Kia five stars, Dee! We hope that you return for your next service appointment! Take care!

October 11, 2023

Great customer service. I will recommend this service center. I was in and out the service center without delay. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Kleiner
Report | Print
Oct 12, 2023 -

Napoli Kia responded

We're glad to know you had a positive experience at our service center! Thanks for recommending Napoli Kia, and we appreciate your support.

October 11, 2023

This dealership is especially friendly and courteous. They answer all questions with information that assists in making decisions about making a purchase. More

by Donnaramac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Napoli Kia responded

We're glad to know our team at Napoli Kia was able to provide you with the helpful information you needed. Thank you for your kind words!

October 10, 2023

I bought a used vechile at a fair price and was given a more then fair trade in on my vechile. Were a few issue on vechile I bought and the services department took care of them right away. Was pleased wit More

by Mrlucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Power
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Napoli Kia responded

We're glad to know you found the trade-in and purchase process at Napoli Kia fair and efficient. It's great that our service department was able to promptly address your concerns too! Thanks for sharing your experience with us.

October 06, 2023

Dave dimatteo customer service was top-tier …. He was so much help to me. Explain everything about the new vehicle so I understand everything that’s going on. I appreciate him so Much …. Dave is More

by suetanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Napoli Kia responded

We're so glad to know that Dave provided top-tier customer service during your visit at Napoli Kia! It's great to learn he was able to explain everything about the new vehicle. Thanks for sharing this positive feedback with us, we appreciate it!

1
...
71
72
73
...
195