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Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.4
1,937 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Contact Dealership

241 Boston Post Rd

Milford, CT

06460

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Showing 1,937 reviews

August 02, 2023

I love Jen in the service department, she’s so helpful & very pleasant. She’s an asset to Napoli Kia More

by tahaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Napoli Kia responded

Hi Tahaper! Thank you for leaving us this five-star review. We appreciate your kind words about Jen from our team at Napoli Kia! Jen is indeed an asset to our team.

August 01, 2023

Not informative at all, had to keep calling myself. Never diagnosed the problem and didn’t seem to care. I was told it was “trial and error” and maybe it was “too hot outside” which is why the car was More

by Ljbrown24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney, Service Dept
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July 29, 2023

I have been dealing with Napoli Kia for quite a few ÿears,they have always been helpful and professional. I would recommend them highly to friends and family More

by ROBERTA304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Napoli Kia responded

Thanks for the great review! We're delighted to hear you've had a positive experience with us at Napoli Kia over the years. We appreciate your recommendation and hope to see you again!

July 28, 2023

I believe Napoli Kia to be extremely customer oriented with a high level of customer satisfaction. The employees there kept me informed with online video link of maintenance work while my vehicle was bein More

by Wired357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben
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Jul 28, 2023 -

Napoli Kia responded

We're pleased to hear that you had a positive service experience with our team at Napoli Kia! We appreciate your kind words and recommendation! Safe travels!

July 27, 2023

Quick, efficient, friendly, very helpful staff. Was impressed and would highly recommend them for and Kia needs! More

by saprutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Jul 27, 2023 -

Napoli Kia responded

We're glad to know you found our team at Napoli Kia efficient and friendly! Thanks for recommending us, we appreciate your support.

Jul 27, 2023 -

saprutt responded

Very welcome.

July 27, 2023

Very personal and efficient. Great job and great price. I have never been disappointed in any way and I have been coming here for years. I will continue to bring my business here More

by ROBERTSDICKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Napoli Kia responded

Robert, we're so glad to know you've had consistently great experiences at Napoli Kia. We appreciate your loyalty and look forward to serving you for many more years!

July 26, 2023

Everything went as explained. I was constantly updated and the work was done faster than I thought it would take. I would highly recommend your service center to anyone!! More

by Nancyylynn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Napoli Kia responded

Hey Nancy, thank you for the great review! We're happy to hear that our team at Napoli Kia exceeded your expectations and kept you well-informed throughout the process. We appreciate your support and hope to see you again!

July 26, 2023

My experience was great. Very fast and efficient service. Will definitely be coming back again. More

by Kevin61692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Jul 27, 2023 -

Napoli Kia responded

Hey Kevin, thank you for the great review! We're delighted that our team provided excellent customer service during your visit. We appreciate your recommendation and hope to see you next time at Napoli Kia!

July 25, 2023

Courteous professional always greeting with a smile explaining repairs thoroughly Definitely would recommend to friends More

by rockgirl67
Recommend Dealer
Yes
Employees Worked With
Jen
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Jul 27, 2023 -

Napoli Kia responded

We're delighted to know you had a positive experience at Napoli Kia! It's great that our team was able to assist with your repairs and provide clear explanations. Thanks for recommending us, we appreciate it!

July 23, 2023

Jen the service rep is always so kind professional and explains everything to your understanding… More

by rockgirl67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Napoli Kia responded

Thank you for the 5-star rating! We're happy to hear that Jen provided you with a quick and professional service experience at Napoli Kia. We appreciate your kind words and see you next time!

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