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Napoli Kia
Milford, CT
1,939 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,939 reviews
Verified Customer
July 23, 2023
They went out of their way to make sure I was completely happy with the Kia stinger that I purchased. Will def be coming back when it’s time to trade in my wife’s car. happy with the Kia stinger that I purchased. Will def be coming back when it’s time to trade in my wife’s car. More
by Epabon90
July 23, 2023
Jen the service rep is always so kind professional and explains everything to your understanding… explains everything to your understanding… More
by rockgirl67
Employees Worked With
July 23, 2023
The person who worked on my car forgot to put antifreeze on port and the top off. Backing up there’s a squeaking sound. Left message for a return call. As of today nothing. Didn’t if I should be worry abou on port and the top off. Backing up there’s a squeaking sound. Left message for a return call. As of today nothing. Didn’t if I should be worry about it or not. More
by HEADLILLYNCHARGE
Employees Worked With
July 21, 2023
She was great got everything done I needed and asked for to be checked on to be checked on More
by Teena0801
Employees Worked With
July 20, 2023
My experiences with several representatives of Napoli Kia, Milford were pleasant. on the phone and in person were pleasant. They were very efficient, polite, and friendly - great customer service skills. Kia, Milford were pleasant. on the phone and in person were pleasant. They were very efficient, polite, and friendly - great customer service skills. More
by smjgodislove
Employees Worked With
Other Employees :
Some of their names slipped my memory.
July 19, 2023
They have the worst communication possible. My car was there for 2 weeks and I never even got a call. Called the manager and was told I could take my car somewhere else if I didn’t like the ser My car was there for 2 weeks and I never even got a call. Called the manager and was told I could take my car somewhere else if I didn’t like the service. I LEASE THERE! So unbelievable and disrespectful to the fact that people have jobs and lives. They would not give me a loaner they claimed they were all taken. They continued to auto text me updates instead of actually speaking to me about the problem they caused with my car. More
by ehdinneen
Employees Worked With
Marissa
July 18, 2023
It was an upgrade to my security system per Kia. I was met at the door and a was walked to the lounge area to sit and wait for my vehicle. Fast and professional service. I was met at the door and a was walked to the lounge area to sit and wait for my vehicle. Fast and professional service. More
by coachlandry
Employees Worked With
Not sure of the Employee who took care of me
July 16, 2023
Awful servicewrong info will never return their again. Peter and the rest of service is the worat Peter and the rest of service is the worat More
by Fdee4115
