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Napoli Indoor Kia - Service Center

Milford, CT

4.5
1,091 Reviews

1,091 Reviews of Napoli Indoor Kia - Service Center

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January 28, 2021

Quick service. My car was driving weird, so I called up the dealership and they told me I could bring my car in that day to get it checked out. They had a busy schedule however told me if something opened More

by CTAN0808
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Customer centered, and always friendly. While they offer great service packages, they are never pushy when it comes to your options. They work efficiently and they service never takes longer than it needs t More

by kstetter17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Mike was outstanding he was very professional, knowledgeable and treated me with respect and was very helpful. You are lucky to have him working for you. I would recommend Mike for any service you More

by BGSTANNAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

The best service station ever! The mechanics do an excellent job on my car and the management guarantees satisfaction. At Napoli, you are part of the family! More

by EARTHQUAKE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

EARTHQUAKE43 responded

I truly want to thank the Service Station at Nspoli Kia for another job well done!

January 25, 2021

The team was so helpful, professional and excellent with everything they did. The service lady was very welcoming and professional in her approach. I will be back for my next service. More

by nyame4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Easy experience to get oil change. The service department was very helpful. Time was very well spent at the dealership due to friendliness of the department More

by beekinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Jennifer Rios was an amazing, helpful employee! She made my experience here the best. She was very knowledgeable about what she was doing as well. 10/10 More

by KYLIEK3303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

I thought he was very friendly and honest with me. Didnt have to wait very long for the servicevrhat they did on my car. Highly recommend your place for business. Thank you! More

by debratrunkfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Service was done as scheduled and suggested services offered without pressure. Frank provided a very professional and friendly experience. I would recommend to family or friends. Thanks! More

by YAZMIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
January 22, 2021

Speedy and Courteous service. I arrived at my scheduled time and within minutes I was checked in an escorted to the waiting area. The wait time was shorter than I anticipated. Excellent customer service. More

by allisonhobson64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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