1,550 Reviews of Napoli Indoor Kia - Service Center
I have purchased three cars from Napoli and I have had nothing but great service. From the sales team and especially Frank and Mike in service keeps me coming back. Thanks !! nothing but great service. From the sales team and especially Frank and Mike in service keeps me coming back. Thanks !! More
I would never recommend or ever do business with this dealership ever again. The service manager was the rudest person I’ve ever dealt with, and I have worked in customer service for 8 years! They are th dealership ever again. The service manager was the rudest person I’ve ever dealt with, and I have worked in customer service for 8 years! They are the type of dealership that once they get the sale they don’t keep their word on things they said they would fix. If you want updates on your car you need to call they never give calls back and the list goes on. Worst experience in buying a car I’ve ever been through and Rueben the sales manager shouldn’t be a manager. He is rude, cocky, and doesn’t want to do his job. More
Easy to make appointments, always on time .This is my second car from Napoli will continue to replace my cars from them and the sales team are great second car from Napoli will continue to replace my cars from them and the sales team are great More
I would not be working with this Service dept. if it wasnt for Frank Cerbone! He is polite, patient, funny, and professional. Thank you, Frank! wasnt for Frank Cerbone! He is polite, patient, funny, and professional. Thank you, Frank! More
Service team is great. Frank was able to get my car taken care of and got me on my way within a reasonable amount of time. care of and got me on my way within a reasonable amount of time. More
Hello went to Napoli on Boston Post Rd. and they did a great job on oil change only one problem when I first bought the car the key fob never has worked so I'm going to bring that in and I would hope I ge great job on oil change only one problem when I first bought the car the key fob never has worked so I'm going to bring that in and I would hope I get a new one like the car THANK YOU .... Mike : ) More
Mike H. Was very nice helpful he's going to have my Nissan versa Note hatchback fix because it was like that when I first it bought the car and the fob TY. Nissan versa Note hatchback fix because it was like that when I first it bought the car and the fob TY. More
The staff is very friendly and helpful. I enjoyed the lounge and indoor showroom. I went in for a recall on my car and Jennifer found other recalls and had them all corrected in a short amount of time. I lounge and indoor showroom. I went in for a recall on my car and Jennifer found other recalls and had them all corrected in a short amount of time. I told her I had limited time before going into work, and they were very considerate and made sure I was out before I was late. I’m very thankful for that. More
Everytime i come in for 1 thing you guys always come up with something eles never fails...thats just how you rip people off.Sad with something eles never fails...thats just how you rip people off.Sad More