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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,515 Reviews

1,515 Reviews of Napoli Indoor Kia - Service Center

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January 14, 2025

Everyone was extremely polite and stayed true to their word by keeping me updated on the progress of the repair and the estimated time of being finished. More

by Bhebert123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Attention to deal and customer service was top notch and greatly appreciated. Updates for the service were great. More

by KEITHFIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit Ostensen
January 14, 2025

Excellent group to work with Courtney good at her job knows what need to be done and Warren my sales representative was excellent words can’t say More

by Gilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Very friendly. Very professional The sale people and service department are well trained and helpful More

by RICHARDCARRASQUILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Great service and very helpful people , thank you Kia service department , I’ll see you at the next services More

by ABDULSANABRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Always happy and satisfied I love the staff and one of my favorite is Barrett I also love the communication they have with explaining any issues with my vehicle More

by mariam060804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barrett
January 13, 2025

Great customer service. Would definitely recommend. Turn around time for service was quick and on time. More

by PATRICIAHINDSWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Good dealership. I like how thorough they are. They sent me a video when working on my vehicle. More

by MEGHANJOHNSON729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Wonderful first time experience - Organized, Knowledgeable, and Timely Manner. Would Definitely Return For My KIA K5 GT-Line Car Care More

by COACHAUGUSTINE3B9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Certainly wasn’t expecting a $470 bill for a 15,000mi general service appointment. One positive was that they said it would be about 2 hours and that was accurate. More

by Shannonknavarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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