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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,657 Reviews

1,657 Reviews of Napoli Indoor Kia - Service Center

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January 15, 2025

My car was in repairs for almost 2 months. Courtney kept in touch with me letting me know how the process was going. The customer service was great. I was approved for the car, which took almo More

by jennifer_seda
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
January 15, 2025

you guys did a great job my wife really appreciate all your help. thank you so much. You were a great help. More

by MICHELER34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit
January 15, 2025

I brought my van in for an oil leak that wound up being under warranty. I dropped it off Friday night and I asked if it could be done before noon, and was happy when Jennifer called and told me that the va More

by tonyjustine1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Attention to deal and customer service was top notch and greatly appreciated. Updates for the service were great. More

by KEITHFIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit Ostensen
January 14, 2025

Excellent group to work with Courtney good at her job knows what need to be done and Warren my sales representative was excellent words can’t say More

by Gilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Very friendly. Very professional The sale people and service department are well trained and helpful More

by RICHARDCARRASQUILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Everyone was extremely polite and stayed true to their word by keeping me updated on the progress of the repair and the estimated time of being finished. More

by Bhebert123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Great customer service. Would definitely recommend. Turn around time for service was quick and on time. More

by PATRICIAHINDSWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Great service and very helpful people , thank you Kia service department , I’ll see you at the next services More

by ABDULSANABRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Always happy and satisfied I love the staff and one of my favorite is Barrett I also love the communication they have with explaining any issues with my vehicle More

by mariam060804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barrett
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