Napoli Indoor Kia - Service Center

Great service! Very friendly and courteous customer service! Will not hesitate to schedule there again. Very friendly and courteous customer service! Will not hesitate to schedule there again. More

One of the best service centers I have gone too. Their customer service is excellent. Thank you personally to my service advisor Jen Rios. She was understanding, helpful and caring. Their customer service is excellent. Thank you personally to my service advisor Jen Rios. She was understanding, helpful and caring. More

They are a professional team. I like the video review with the mechanic. Very good diagnostic I like the video review with the mechanic. Very good diagnostic More

Great service with a friendly group of service personnel. Have been using them for 5 yrs or more. Have been using them for 5 yrs or more. More

I was very pleased with the service I received on my vehicle. I will chose this dealership for future service on my car. The service staff I spoke to was very friendly and knowledgeable of the service vehicle. I will chose this dealership for future service on my car. The service staff I spoke to was very friendly and knowledgeable of the service I needed on my car. More

It was a great service experience. Very specific and kept on a timeline in order to get me back out there. Would definitely return. Very specific and kept on a timeline in order to get me back out there. Would definitely return. More

The service was as described to me and completed as I anticipated and as I expected anticipated and as I expected More

While I admit the final cost involved in repairs, particularly in regard to labor, seems high when compared to the estimated quote prices I found on-line for the repairs recommended, I am pleased w particularly in regard to labor, seems high when compared to the estimated quote prices I found on-line for the repairs recommended, I am pleased with the overall experience and result in that I now feel my older Kia is now safe for me to operate. More

I like how you use the video to communicate with the customer. How you point out things as you are doing them. I also like how you communicated with me by phone in making sure that everything that was n customer. How you point out things as you are doing them. I also like how you communicated with me by phone in making sure that everything that was needed to be done was made known to me and explained to me and that I was given a choice to except or reject at that time. And this way I accept, and therefore I don’t have to make a second trip, it was all done on that trip. I was very please with the team that I had on the 13 , of April. More

my recent experience getting a spare key made was fine, no issues and they checked out the vehicle. no issues and they checked out the vehicle. More