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Napoli Nissan
Milford, CT
1,816 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,816 reviews
April 16, 2024
Poor service Set up a scheduled appointment to replace driver’s airbag on 2009 Xterra. I came early and after 20 minutes they said they didn’t have a tech ready. When I asked to cancel and reschedule they driver’s airbag on 2009 Xterra. I came early and after 20 minutes they said they didn’t have a tech ready. When I asked to cancel and reschedule they said no. At 30 min mark they found a tech who inspected the air bag. They did not have a replacement part in stock which I think is unprofessional m. New plan is to waste more of my time and reschedule the job. Xxx ooo tic tac toe - major failure More
by Edward Abbazia
Verified CustomerEmployees Worked With
Helpful April 15, 2024
Helpful went out of their way to satisfy me Ron is great at his job great at his job More
by SUSAN35
April 11, 2024
Entire staff very friendly and knowledgeable in all aspects. Felt very comfortable during both of my visits. Staff answered all of my questions and concerns. Great staff especially Mike G. aspects. Felt very comfortable during both of my visits. Staff answered all of my questions and concerns. Great staff especially Mike G. More
by Bs0953
April 10, 2024
When they show me some options and then I saw what I like let test drive. I have my car. Great service and great people! let test drive. I have my car. Great service and great people! More
by Mariam Delgado
Employees Worked With
April 09, 2024
Love my new car. Excellent service, attentive and easy to work with. Will recommend 10/10 Excellent service, attentive and easy to work with. Will recommend 10/10 More
by Ellie
April 07, 2024
Dealership and salesman was very helpful in finding a used vehicle for a great price used vehicle for a great price More
by Shortstjmh
Employees Worked With
April 06, 2024
We have purchased 5 cars from Naz and we will only buy future cars from Naz and Napoli. future cars from Naz and Napoli. More
by DeCapua99
April 05, 2024
Aryan from the Service Department was fantastic. He was so helpful from diagnosing the problem with my car to explaining my warranty.The dealer I bought the car from in Wilton didn’t even come clos He was so helpful from diagnosing the problem with my car to explaining my warranty.The dealer I bought the car from in Wilton didn’t even come close to your customer service. More
by PAULRAFFONE
Employees Worked With
Aryan
April 05, 2024
Very satisfied very thorough very nice definitely have recommended to family & friends & will continue to do so recommended to family & friends & will continue to do so More
by JOANNV121
