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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
799 Reviews
Welcome to National Dodge Chrysler Jeep RAM, your Jacksonville, NC serving Wilmington, New Bern, Greenville, Havelock. We'd love to be your chosen Chrysler, Dodge, Jeep and RAM in Eastern North Carolina. If you're looking for a new car, used car, car financing, car parts, or service, let us help you out. At National Dodge Chrysler Jeep RAM, our new inventory is full of the exciting makes and models you're looking for. Take the 2022 RAM 1500 for example, a powerful rugged truck that's perfect for all of your working needs. Or the 2022 Dodge Charger, a classic and legendary car, is also available in our showroom. We even carry the adventurous 2022 Jeep Wrangler. No matter what kind of car you prefer, we'll help you put you behind the wheel of your ideal vehicle at National Dodge Chrysler Jeep RAM.
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2223 N Marine Blvd

Jacksonville, NC

28546

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Showing 799 reviews

April 12, 2024

Awesome Customer Service Support provided by National Dodge, Chrysler, Jeep, Ram Service Department! Thank You! More

by onlyonepatriciat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Trisha Lauffer
Apr 12, 2024 -

National Dodge Chrysler Jeep Ram responded

We are absolutely delighted to receive your glowing 5-star review! Thank you for taking the time to share your experience with the National Dodge, Chrysler, Jeep, Ram Service Department. Providing exceptional customer service is at the core of everything we do, and we are thrilled to hear that our service department lived up to your expectations. Your satisfaction is our top priority, and we are pleased that our team was able to provide you with the support you needed. If you ever have any further questions or require assistance in the future, please don't hesitate to reach out to us. We are always here to help and ensure that your vehicle is running smoothly. Once again, thank you for choosing National Automotive Group. We truly appreciate your support and look forward to serving you again in the future!

April 10, 2024

I’ve use this dealership service department a few years and quite frankly they don’t disappoint. As usual had outstanding service. More

by FREEDOMCYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your continued trust in National Automotive Group's service department and for taking the time to share your positive experience with us. We truly appreciate your loyalty over the years. We're thrilled to hear that we consistently meet your expectations and provide outstanding service. Your satisfaction is incredibly important to us, and it's always our goal to ensure that every visit exceeds your expectations. If there's anything else we can do to enhance your experience or if you have any feedback to share, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We value your business and look forward to serving you for many more years to come!

April 10, 2024

Darrell and his team were amazing with the whole process. Pretty much had my whole fuel system replaced with a new fuel pump, lines, and fuep injectors. More

by ANTHONYOLIVA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with Darrell and our team at National Automotive Group! We're thrilled to hear that you had a positive experience with us and that Darrell and the team were able to assist you with your fuel system replacement. Ensuring the smooth functioning of your vehicle's fuel system is crucial, and we're glad that Darrell and our team were able to provide you with the exceptional service you deserve. Your satisfaction and safety are our top priorities, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're always here to help. Once again, thank you for choosing National Automotive Group. We appreciate your business and look forward to serving you again in the future!

April 09, 2024

Always receive good customer service and quick service . Easy to get quick appointment . Thank you! More

by MANYCROWNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your consistently positive experiences with our customer service and quick appointment scheduling at National Automotive Group. Providing excellent service and convenience to our customers is our top priority, and we're glad to see that reflected in your feedback. Our team works hard to ensure that every visit is smooth and efficient for you. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're always here to help. Once again, thank you for choosing National Automotive Group. We look forward to serving you again in the future!

April 07, 2024

Kitrell was professional and effective with this service. He kept me informed of all actions required with my car. More

by brandon_ruth87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your experience with Kitrell and the service he provided at National Automotive Group. Kitrell is indeed a valued member of our team, and we're delighted that his professionalism and effectiveness stood out to you. Keeping our customers informed and ensuring transparency throughout the service process is a top priority for us, and we're glad to hear that Kitrell excelled in this aspect. We'll be sure to pass along your kind words to Kitrell and the rest of our team. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. Your satisfaction is important to us, and we're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We appreciate your business and look forward to serving you again in the future!

April 06, 2024

I appreciate Kit my service advisor and Darrell the other service advisor who cashed me out a lot. I wasn’t able to get service done in the morning but Victoria and Kitrell made sure I was able to in the aft More

by @islandboichillin
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kitrell Earley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

National Dodge Chrysler Jeep Ram responded

Wow! Thank you for taking the time to leave such an amazing review! We're absolutely thrilled to hear about your exceptional experience with our team here at National Automotive Group. It's fantastic to hear that Kit, Darrell, Victoria, Kitrell, and David all played a part in ensuring you received top-notch service. We're incredibly proud of our team for consistently delivering timely service and warm hospitality to our customers. Your kind words mean a lot to us and serve as a testament to the hard work and dedication of our staff. We'll be sure to pass along your appreciation to everyone mentioned. Feedback like yours motivates us to continue providing the best service possible. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We truly appreciate your business and look forward to serving you again in the future!

April 02, 2024

Everyone was so nice! I couldn’t have asked for a better experience! Will definitely recommend to my friends. More

by SLP042283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that everyone at National Automotive Group was able to provide you with exceptional service and that you couldn't have asked for a better experience. Ensuring that our customers feel welcomed and appreciated is a top priority for us, and we are delighted that our team's friendliness made a positive impression on you. Your satisfaction is incredibly important to us, and we are grateful for the opportunity to exceed your expectations. Thank you for choosing National Automotive Group, and we truly appreciate your recommendation to your friends. There is no greater compliment than knowing that you trust us enough to recommend us to others. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same level of exceptional service.

April 02, 2024

It was very easy to schedule an appointment for service. The job was completed quickly while I waited. More

by theresafox1967
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kitrell Earley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a five-star review! We're delighted to hear that scheduling your service appointment was easy and that we were able to complete the job quickly while you waited. Providing efficient and convenient service is a top priority for us at National Automotive Group, and we're thrilled that your experience reflected this commitment. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again and providing you with the same level of excellent service.

April 01, 2024

Great service. Experienced techs. No problems always the best, I feel treated like a welcome customer. More

by pastorbob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kitrell Earley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that you received great service from our experienced technicians at National Automotive Group. Ensuring that our customers feel welcomed and valued is a top priority for us, and we are delighted to hear that you have consistently felt treated like a welcome customer during your visits. Your satisfaction and comfort are of utmost importance to us, and we are committed to providing you with the best service possible. We take pride in the expertise and professionalism of our technicians, and we are pleased to hear that their skills have contributed to your positive experience. Rest assured that we will continue to maintain the highest standards of service excellence to ensure that every visit to National Automotive Group is a great one for you. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you again in the future.

March 31, 2024

Service is always done a great job with my vehicles. Kittrel is great at communicating and letting me know when my vehicle is finished. More

by Challenger guy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Ahmedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Chinnock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kitrell Earley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a wonderful five-star review! We truly appreciate your continued trust in National Automotive Group for servicing your vehicles. We are delighted to hear that you have consistently had positive experiences with our service department. Ensuring that your vehicle receives top-notch care and attention is our priority, and we are thrilled to know that our team has consistently delivered excellent service to you. Kittrel, in particular, is grateful for your kind words. Communication is key to providing exceptional service, and we are pleased to hear that Kittrel has been effective in keeping you informed about the status of your vehicle. We will be sure to pass along your appreciation to Kittrel and the rest of our service team. At National Automotive Group, we are committed to providing our customers with reliable and efficient service, and your feedback reinforces our dedication to this mission. Thank you once again for choosing National Automotive Group for your vehicle servicing needs. We look forward to continuing to serve you and providing you with the same level of excellence in the future.

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