Pete Brennan

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a wonderful five-star review! We truly appreciate your continued trust in National Automotive Group for servicing your vehicles. We are delighted to hear that you have consistently had positive experiences with our service department. Ensuring that your vehicle receives top-notch care and attention is our priority, and we are thrilled to know that our team has consistently delivered excellent service to you. Kittrel, in particular, is grateful for your kind words. Communication is key to providing exceptional service, and we are pleased to hear that Kittrel has been effective in keeping you informed about the status of your vehicle. We will be sure to pass along your appreciation to Kittrel and the rest of our service team. At National Automotive Group, we are committed to providing our customers with reliable and efficient service, and your feedback reinforces our dedication to this mission. Thank you once again for choosing National Automotive Group for your vehicle servicing needs. We look forward to continuing to serve you and providing you with the same level of excellence in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive five-star review for National Automotive Group! We greatly appreciate your kind words and are delighted to hear about your consistently excellent experiences with our team. Ensuring that our customers receive courteous and professional assistance is a top priority for us, and we are thrilled that our service personnel have been able to make your visits convenient and stress-free. Your satisfaction and peace of mind are incredibly important to us, and we are glad that our team has been able to deliver on this promise consistently. Your feedback is a great source of motivation for us as we strive to maintain the highest standards of service excellence. We are committed to providing you with the same level of outstanding assistance and support during all your future visits to National Automotive Group. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you for many years to come.

National Dodge Chrysler Jeep Ram responded

Thank you immensely for taking the time to share your outstanding experience with us at National Automotive Group! We're thrilled to receive your glowing 5-star review and to hear that our team, Jessica, Danielle, Lorenzo, Pete, and our detail team, provided you with exceptional service from start to finish. Ensuring that our customers feel welcomed, informed, and valued is our top priority, and we're delighted that you felt at ease throughout your time with us. We take great pride in maintaining a clean and organized facility to enhance your experience, so it's wonderful to know that this aspect did not go unnoticed. We greatly appreciate your recommendation to your family and friends. Word-of-mouth referrals are the highest compliment we can receive, and we're honored that you trust us to take care of your loved ones' automotive needs as well. Should you ever require any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to ensure that your ownership experience remains nothing short of exceptional. Thank you once again for choosing National Automotive Group, and we look forward to serving you and your referrals for many more years to come!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful experience with us at National Automotive Group! We're thrilled to receive your five-star review and to hear that Pete provided you with a loaner vehicle to ensure you could make it to your appointments while your vehicle was being serviced. Providing convenience and flexibility to our customers is a top priority for us, and we're delighted that Pete could assist you in this way. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. Thank you for choosing National Automotive Group for your automotive needs. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to serving you again soon.

National Dodge Chrysler Jeep Ram responded

We are absolutely thrilled to read your glowing review of National Automotive Group! Your kind words about our pricing, service, and parts mean the world to us, and we're delighted that you had such a positive experience with us. Ensuring that our customers receive excellent value, top-notch service, and quality parts is always our goal, and we're overjoyed that we hit the mark with you. Your satisfaction and feeling of being cared for are incredibly important to us, and we're thrilled to have earned your trust. Thank you for choosing National Automotive Group and for sharing your experience. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to continuing to provide you with exceptional service in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with National Automotive Group! We're thrilled to hear that you enjoyed your time at the dealership, and that our team was friendly and helpful throughout your visit. Making the purchase process easy for our customers is a priority, and we're delighted that we could meet your expectations. If you ever have further comments or need assistance, please feel free to reach out. We appreciate your trust in National Automotive Group and look forward to serving you again in the future. hank you for choosing us!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your 5-star review! We're delighted to hear that your experience was very easy, friendly, and without pressure. It's fantastic to know that our staff, manager, and finance team went above and beyond to assist you. Your positive feedback is greatly appreciated, and we're here to provide exceptional service whenever you need. If there's anything more we can do for you or if you have any additional comments, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you feel like part of our National Automotive Group family and that you're satisfied with our service, parts, and sales. Our team takes great pride in ensuring that every customer's experience is nothing short of exceptional. Your kind words serve as a testament to their dedication and hard work. We understand that your satisfaction is paramount, and we are committed to continuously providing you with the best automotive solutions. If you ever have any questions, concerns, or simply want to discuss anything related to your automotive needs, please don't hesitate to reach out. We are here to support you every step of the way. Thank you once again for choosing National Automotive Group. We look forward to serving you for years to come!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with Pete, Kevin, and our team at National Automotive Group. We greatly appreciate your kind words and recommendation. We're thrilled to hear that Pete and Kevin made your car-buying experience easy and were able to provide you with the assistance you needed. Our team is committed to delivering exceptional service, and it's gratifying to know that they met your expectations. We will be sure to pass along your thanks to Harry Brown and our entire staff for taking care of you. Your satisfaction is our top priority, and we're here to assist you with any future automotive needs you may have. If you ever have more feedback to share or require further assistance, please don't hesitate to reach out. Thank you for choosing National Automotive Group, and we look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Dear Kelie Thomas, We appreciate you taking the time to share your feedback regarding your recent experience with our dealership. We sincerely apologize for any inconvenience and disappointment you may have encountered during your interactions with us. Upon receiving your review, we conducted a thorough investigation into the matter. We found that your vehicle indeed experienced multiple issues and had to be brought into our shop on several occasions. We understand how frustrating this must have been for you, and we apologize for the inconvenience it caused. During our investigation, we also discovered that you were never charged for any of the repairs made to your vehicle. However, we recognize that the inconvenience and repeated visits to the shop have left you dissatisfied. Please accept our sincere apologies for any miscommunication or lack of support you may have experienced during this time. In light of these circumstances, we would like to assure you that our upper management has been actively involved in finding a solution that meets your budget and preferences. We understand the importance of providing you with a reliable vehicle, and we are committed to making things right. Our team is dedicated to ensuring that you are satisfied with your next vehicle choice and that it meets the quality standards you rightfully expect. Once again, we apologize for any inconvenience and frustration you may have encountered. We value your feedback and appreciate your understanding as we strive to resolve this matter to your satisfaction. We will be in touch with you soon to discuss the available options and find a resolution that works for you. Thank you for bringing this matter to our attention, and we look forward to rectifying the situation promptly.