New Century Honda

Louis at the Service department exerted excellent service! He is authentic - and truly understood clients sense of urgency! He was very professional, helpful and knowledgeable! Job well done ! service! He is authentic - and truly understood clients sense of urgency! He was very professional, helpful and knowledgeable! Job well done ! More

Took my civic for maintenance (oil) multiple times and mentioned everytime that the passenger window was not going up and rolled down by its self, they checked it everytime and said they reset it too, now mentioned everytime that the passenger window was not going up and rolled down by its self, they checked it everytime and said they reset it too, now that warranty is up and I mentioned it , (Conviniently now there are no records of that) , LESSON FOR MYSELF TO ALWAYS CHECK RECIPTS AND RECORDS AT END OF SERVICE. very frustrating, will probably be going to another dealership in the future. Found it very interesting that the service personnel knew exactly the problem( even told me that its common). More

Great price great service. Great customer care. Always in times. Feels like home. Specially Louis is great he is a awesome person and always helps us and gives great service. Specially want to say thanks to times. Feels like home. Specially Louis is great he is a awesome person and always helps us and gives great service. Specially want to say thanks to louis. More

Poor Service When I called to make the appointment, I asked how long it would take approximately so I can plan my day. The lady said about an hour to an hour and a When I called to make the appointment, I asked how long it would take approximately so I can plan my day. The lady said about an hour to an hour and a half. I said ok and asked if you do a shuttle service. She said there is a lyft within 5 miles. I said ok. I then called after to reschedule my appointment and that lady said that the lyft depended on my service. Sounded a little different. I showed up to my appt on time. The guy who took my car was good. The guy who was servicing my car came out and asked what I was there for. I told him an oil change. He went in and came back and said it would be $80 for the oil change. I told him I usually only pay $60. He said that the prices went up and also because of tires, brakes, and oil . I told him so it went up by a third? I told him I would go to Costco for my tires. He said he could knock down $10 and still do everything. How is that? So he has freedom to change and charge prices? I said ok and I would pay the $70. I asked if they do a shuttle and he said if the service is more than what I was doing. So essentially, it's based off how much I'm going to pay, not on anything else. Your company is looking at if it makes sense. I said I would wait. I didn't receive my car until 10:30. 2 hours after my appt time. 2 hours. I was upset. I called Costco and am going to take my car there to do the tires. My goal is to not go back to Honda to have poor service, pay outrageous prices, and wait hours for things that could be done quickly. This is why people love their cars BUT not the service and maintenance: because it's so frustrating and arduous going to a place for service. Oscar More

We LOVED the service we received from our salesman as well as the sales manager who worked with us and got us a deal! Definitely gave us a better experience than the one we previously had at another loca well as the sales manager who worked with us and got us a deal! Definitely gave us a better experience than the one we previously had at another local Honda dealer. More

Salesmen are very curteous and do not hover over you as soon as you step into the lot. They give you time to browse at your own pace. Facilities are clean. soon as you step into the lot. They give you time to browse at your own pace. Facilities are clean. More

Went to buy a Honda Civic and was very quick I knew what I wanted and they didn’t offer anything different and helped me fast and efficient. Will recommend this dealer to everyone I wanted and they didn’t offer anything different and helped me fast and efficient. Will recommend this dealer to everyone More

The battery of my Honda Fit was in the bad condition. These guys were good, they diagnosed quickly and told me it would be better to make general diagnostic for that particular system. It took only one d These guys were good, they diagnosed quickly and told me it would be better to make general diagnostic for that particular system. It took only one day and completely free. Perfect. Thank you. More

Victor Gonzalez and the Dealership made this purchase super easy and fast!! My son is so Happy With his car. Amazing, reliable, trustworthy, recommended, great super easy and fast!! My son is so Happy With his car. Amazing, reliable, trustworthy, recommended, great More

I am pleased with my experience at New Century Honda in Glendale. Everyone was very friendly and helpful. The service was done in a timely manner. Glendale. Everyone was very friendly and helpful. The service was done in a timely manner. More