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New Motors
Erie, PA
2,223 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,223 reviews
July 25, 2025
Clean, friendly, knowledgeable about their products. Staff are friendly and not pushy. Maintenance crew are also on point. Which is the reason why we decided to return for our trade. Staff are friendly and not pushy. Maintenance crew are also on point. Which is the reason why we decided to return for our trade. More
by chopchop378
July 22, 2025
Steve Lobaugh was our salesman and he was very patient with us as we decided between two cars that were both an exceptional value. Steve was very well informed about the Subaru brand but he also handled a with us as we decided between two cars that were both an exceptional value. Steve was very well informed about the Subaru brand but he also handled a lot of tough questions on the “off” brand as well. He listened to our main concern “finding good value for the money spent” and helped us with our decision. Thanks Steve! More
by Robert
Employees Worked With
July 21, 2025
The staff that we dealt with a New Motors were courteous and respectful. Mike Francis had an excellent knowledge of the cars and their options. He was very helpful in making our decision in the purchase of and respectful. Mike Francis had an excellent knowledge of the cars and their options. He was very helpful in making our decision in the purchase of our new Outback. More
by soudan
Employees Worked With
July 21, 2025
This is our 3rd Tiguan from New Motors with Eric White. Eric has always been knowledgeable and professional, but also made us feel like family. Service has always been top tier. Highly recommend Eric and N Eric has always been knowledgeable and professional, but also made us feel like family. Service has always been top tier. Highly recommend Eric and New Motors. Carol and Ed Z. More
by Ed
July 18, 2025
Mike Francis has been our Salesman since 2015. Now we are adding our 4th Subaru, a 2025 Outback Limited, which will be joining our 2021 Ascent Limited. Mike has been there for all 4 purchases. New Now we are adding our 4th Subaru, a 2025 Outback Limited, which will be joining our 2021 Ascent Limited. Mike has been there for all 4 purchases. New Motors and Mike have been good to deal with, fair with discounts, trade prices and helping both of us to get a fair deal. It has been nice to see the growth at the dealership along with the expansion and improvements overall. I feel confident in recommending Mike and New Motors to friends for their car needs. More
by mpirsc55
Employees Worked With
July 15, 2025
Great dealership. very friendly service department. All the employees are friendly.. accommodations for waiting for any service are comfortable plenty of drink, and s very friendly service department. All the employees are friendly.. accommodations for waiting for any service are comfortable plenty of drink, and snacks. just a really friendly atmosphere!! More
by ob
Employees Worked With
July 14, 2025
Service Writer Ramon was courteous, knowledgeable, and professional. He kept me advised of the progress on my vehicle. I was very pleased with the service department. I give New Motors 5 STARS! professional. He kept me advised of the progress on my vehicle. I was very pleased with the service department. I give New Motors 5 STARS! More
by PATRICK
Employees Worked With
Ramon-- service advisor
July 08, 2025
Everyone was kind and courteous and very informative. I loved the follow up review of all the new features and how to access them. I loved the follow up review of all the new features and how to access them. More
by jayekm
July 06, 2025
I had a great experience with New Motors. I went in extremely nervous, as this was my first time ever financing a car. I didn’t know what to expect. Eric White made the process quick and easy I went in extremely nervous, as this was my first time ever financing a car. I didn’t know what to expect. Eric White made the process quick and easy. I would highly recommend Eric and New Motors if you’re a nervous first time buyer like me! More
by A.chase1983
Employees Worked With
July 02, 2025
I loved working with them … I loved everything about the first time buyer experience… I’ll save you a lot of trouble by asking for Donavan he saved me big bucks and a cool guys to keep you company…. lol you first time buyer experience… I’ll save you a lot of trouble by asking for Donavan he saved me big bucks and a cool guys to keep you company…. lol you’ll thank me later More
by Amouraholman123
Employees Worked With
Donavan
