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New Motors
Erie, PA
2,221 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,221 reviews
November 01, 2025
I bought a Crosstrek. Steve Lobaugh,the sales specialist, had a wonderful personality and was very knowledgeable. He introduced me to the rest of the team and made sure I Steve Lobaugh,the sales specialist, had a wonderful personality and was very knowledgeable. He introduced me to the rest of the team and made sure I had everything I needed. More
by PALearner
November 01, 2025
Was very impressed with the Erie based New Motors and their personnel. Sold me a new Subaru Outback and I am very happy with it. their personnel. Sold me a new Subaru Outback and I am very happy with it. More
by lsipe
Employees Worked With
Adam Yingling gets a five star rating as the salesman
October 30, 2025
I had a wonderful experience at New Motors Subaru. Everyone was polite and welcoming. This was my first Subaru so my experience was even better. Thanks New motors. Everyone was polite and welcoming. This was my first Subaru so my experience was even better. Thanks New motors. More
by calaker4life
Employees Worked With
October 28, 2025
We just purchased a beautiful VW Atlas Cross Sport from New Motors VW. Our salesman, Mike Pitts, was great. He was totally knowledgeable about all the features of the vehicle. He was calm and patient wi New Motors VW. Our salesman, Mike Pitts, was great. He was totally knowledgeable about all the features of the vehicle. He was calm and patient with us and no pressure at all. He even called us 2 days later to make sure everything was good and we didn't have any questions. This was the most pleasant car buying experience we've ever had. The Finance Manager, Michele Happy, was wonderful to work with. She was cheerful, knowledgeable, and "happy." We LOVE our new VW! Wonderful dealership to work with. Thank you! More
by barbalbertson
Employees Worked With
Mike Pitts, Michelle Happy
October 28, 2025
New Motors was fantastic from start to finish! The salesman I worked with, Shane , was professional, personable and knowledgeable, and most importantly he wasn’t pushy. I recommend him and this de The salesman I worked with, Shane , was professional, personable and knowledgeable, and most importantly he wasn’t pushy. I recommend him and this dealership if you’re considering a Subaru! More
by Jen R
October 28, 2025
The buying experience was pressure free and Nick Gained was more than helpful ,because we changed the car we were looking at numerous times,he went with the flow. was more than helpful ,because we changed the car we were looking at numerous times,he went with the flow. More
by martinpg006
Employees Worked With
Nick Gaiser 5star
October 28, 2025
I love the people in there. Quick, simple and very great people. Thank you for new ride. It’s a great blessing Quick, simple and very great people. Thank you for new ride. It’s a great blessing More
by Christaylor1231
October 27, 2025
The people and service at New Motors has always been first class. Everyone is very polite and professional. I would highly recommend New Motors Subaru rto anyone looking for a good car and the good se first class. Everyone is very polite and professional. I would highly recommend New Motors Subaru rto anyone looking for a good car and the good service that comes along with it. More
by erietaxgal
October 23, 2025
I've always been pleased with New Motors from accompanying my mom when she bought her first Subaru through just purchasing my third Subaru. My sales people have all been great, and most recently accompanying my mom when she bought her first Subaru through just purchasing my third Subaru. My sales people have all been great, and most recently Keith assisted both my husband and I in our purchases. He made the process seemless, and really worked with us with our trade-ins. One of the things I like the most with New Motors is that every time you enter their doors, you see the same faces. There isn't a lot of turnover in staffing from sales to finances to service. Keep up the good work! More
by sammystef
Employees Worked With
October 22, 2025
The dealership had an amazing inventory of Subaru Crosstreks; 71 to be exact. Our salesman was super friendly and very knowledgeable. The process was free of pressure. Crosstreks; 71 to be exact. Our salesman was super friendly and very knowledgeable. The process was free of pressure. More
by Brian1983ad
Employees Worked With
