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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
406 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 406 reviews

April 10, 2024

Very professional good listener. Didn’t push me into a deal. Exceptional follow-up. Jackie is a seasoned professional. More

by KEITH62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Niello Audi responded

Keith, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charlie Zink General Manager czink@niello.com 916-890-2283

Helpful
April 10, 2024

The people greeting me were very helpful and friendly. They answered my questions and the work was done (putting on the front license plate) quickly on my new Q3. Good people. More

by JLLSAC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Loud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
April 08, 2024

Great experience with Brandon in purchasing the car. He was informative and helpful and made the process feel easy. More

by EMF
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Niello Audi responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Brandon and truly appreciate your feedback! Charlie Zink General Manager czink@niello.com 916-890-2283

Helpful
April 07, 2024

Niello Audi was great! I was impressed by the knowledgeable staff and the straightforward way they do business. After visiting nearby Audi dealerships, it was refreshing to More

by SEALLIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

Helpful
April 05, 2024

Omead was able to get me taken care of same day! Service at Niello is exceptional every single time! More

by Oscar Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Niello Audi responded

Thank you, Oscar! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
April 05, 2024

Dealership is always professional and the service personnel are knowledgeable and understanding. I was helped as soon as I drove in. More

by Janet Rosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Homacki
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Apr 05, 2024 -

Niello Audi responded

Thank you for the kind words for our service department, Janet! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
April 05, 2024

I could not be happier with the whole experience and customer service at niello Audi More

by CHELSEABOYER
Recommend Dealer
Yes
Employees Worked With
Brandon Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Niello Audi responded

Thank you, Chelsea. Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

Helpful
April 03, 2024

Ramez was easy to work with. He was personable and professional. He listened, and addressed my questions and concerns thoroughly. More

by DCMACIAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ramez here at Niello Audi. Aaron Thetford General Manager athetford@niello.com (916) 283-7206

Helpful
April 02, 2024

Everyone was very accommodating and willing to listen / thoroughly explain everything so that we were able to understand! More

by JAMALUNAY
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

Helpful
April 01, 2024

So far, I relationship with the service center has been okay. Since it was twice for the same problem, which did not require anything be done except checking the coolant system there was very little need More

by TCLARKCO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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