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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
580 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 580 reviews

September 07, 2023

I’ve been taking my Audi S4 here since I bought it at Niello in 2011. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

Thanks for taking the time to leave a review, Tom. We truly appreciate your continued business and we'll be here for you whenever you need us next.

September 07, 2023

Dain is always pleasant and responsive. The whole service department was helpful. I do wish they could give the car a quick wash. More

by BMCDOWELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

Thanks for the positive rating. We appreciate your feedback about the car wash and we hope to provide you with an even better experience next time. Happy driving!

September 07, 2023

Dain is always attentive to any issues and goes above and beyond to solve problems. More

by RMETZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

Thanks for your continued business! We're thrilled to hear that Dain continues to go above and beyond for you. Please let us know if we can help you with your future automotive needs.

September 06, 2023

The people I dealt with were knowledgable, friendly to work with and followed through on the details. More

by KETCHUMCHARLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

This is what we love to hear! Thank you for taking the time to let us know that our staff was knowledgeable, friendly, and thorough. Happy driving!

September 05, 2023

Very poor after sale follow up. Understanding how a new vehicle operates (especially EV) shouldn’t be by reading manual. More

by KCLYDE68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Flynn
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Sep 14, 2023 -

Niello Audi responded

Thank you for your feedback and for coming to the dealership and allowing us to help with your vehicle connectivity. At Niello Audi, we are always available to answer any questions you may have and want you to feel confident about using the features your vehicle offers. If there is anything we can do or help with, please do not hesitate to reach out to Brandon or anyone else on the sales team. Thank you, Audi Sales Team.

September 05, 2023

Cain Carter was exceptional in every way. A complete professional. I would recommend him to anyone who is interested in buying an audi. I did not work with Robert Burris so I didn't rate h More

by JULIA.JENNESS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Bryner
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Sep 13, 2023 -

Niello Audi responded

Thanks for the 5-star review, Julia! We're definitely lucky to have Cain on the team, and we will pass along your kind words so he knows what an exceptional job he did. Enjoy your new ride!

September 04, 2023

Erik’s service is unmatched. I will definitely go back to him in the future. More

by FWRIGHT.TWLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Niello Audi responded

Thank you for taking the time to acknowledge Erik's great work! We will make sure to let him know that you enjoyed working with him. See you next time!

September 04, 2023

Hector, is always great and really helpful. Thank you for amazing service! Hector thank you again for everything More

by PACOMIRAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Niello Audi responded

We are truly lucky to have Hector on our team here in Sacramento and it's great to know that he always provides you with 5-star service. We will make sure to pass your kind words along to him. Thank you for choosing Niello Audi!

September 04, 2023

Omead is very welcoming. He keeps me posted on the work being performed and ensures that I am comfortable while I wait. More

by Kim Stoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Niello Audi responded

Kim, We appreciate you taking the time to acknowledge Omead's wonderful work! We're glad to know that he always keeps you in the loop and makes you feel so welcomed. We will make sure to let him know that you mentioned him!

September 02, 2023

Hector has always provided us with A-1 service and he is a true pro! More

by matthewsjr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Niello Audi responded

Thank you for taking the time to call out Hector's great work! We're so glad to know that he has always provided you with 5-star service. We are lucky to have him!

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