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Niello BMW Elk Grove

Elk Grove, CA

4.8
581 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 581 reviews

February 24, 2026

We had a great experience at Niello - the sales and finance people were all kind and helpful, and we felt very taken care of. More

by MICH.CICCOTELLI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Niello BMW Elk Grove responded

It’s great to know our sales and finance teams made your purchase of a used BMW X1 smooth and supportive. We’re glad you felt well looked after throughout the process. If there’s anything else we can help you with, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 23, 2026

Great experience at the BMW dealership! The staff was friendly, professional, and very helpful. The process was smooth and stress free. Highly recommend! More

by DINESH NAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Niello BMW Elk Grove responded

We’re delighted you found our staff professional and helpful. It’s great to hear the process was smooth and stress free as you took home your used BMW M340. Thank you for recommending us. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 23, 2026

Just purchased a 2019 530e. Actually a pleasant buying experience. Post sale assistance was especially good, with detailed technical help (this car is complex!). Parts was also More

by iiijds
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MATTHEW JARDINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in parts
Feb 23, 2026 -

Niello BMW Elk Grove responded

Thank you for sharing your experience with the 2019 BMW 530e purchase. We’re glad the buying process was smooth and that our team could provide detailed post sale assistance and a quick key replacement. We appreciate your recommendation and look forward to welcoming you back. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 22, 2026

Overall great experience with Niello! Was an out of town buyer and they made the process seamless! More

by DLEE3814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2026 -

Niello BMW Elk Grove responded

We’re delighted Elisa helped make your out-of-town BMW purchase seamless. Thanks for trusting us with your experience, and we look forward to assisting you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 19, 2026

I have been purchasing and getting my BMW’s serviced at Elk Grove Niello for quite a few years. I am always greeted by name and dealt with very professionally and with the utmost courtesy. My autos have More

by NYTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Caudle, Jonathan/Ali(not sure of her name) tech folks/ the fellow that supervised my ceramic coating starts with a N.
Feb 19, 2026 -

Niello BMW Elk Grove responded

It’s wonderful to hear from a long‐time guest. We’re glad our team greets you by name and delivers professional, courteous, and timely service while keeping your BMWs in top condition. Enjoy your new X1, and we look forward to supporting you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 18, 2026

I had a great time with Pooja she was very knowledgeable regarding the process of the loan and the handling of the loan process and information to best get me the right amount of loan I could afford and she More

by sharonbarron06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
POOJA THAKUR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Niello BMW Elk Grove responded

Knowing that POOJA guided you through financing details and explained every feature of your BMW 530 so thoroughly is fantastic. We will share your praise with her to recognize her hard work. Thanks for sharing and congratulations on your new car! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 12, 2026

The overall experience was very pleasant from start to finish. Everything felt transparent and professional. Great job to everyone for the services but most specially to Alexis for taking care of us. More

by Pctpropin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Pctpropin responded

The overall experience was very pleasant from start to finish. Everything felt transparent and professional. Great job to everyone for the services but most specially to Alexis for taking care of us.

Feb 13, 2026 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 07, 2026

Alexis was a really nice and very helpful. We didn’t feel pressure in anyway. More

by deangelabarajas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Niello BMW Elk Grove responded

It's fantastic to know that ALEXIS was supportive and made you comfortable throughout your visit. Enjoy your BMW and let us know if there's anything else you need.

February 01, 2026

Our experience was awesome! Alexis took the time to explain everything to us and was so patient with any questions we had. We didn’t feel pressured and felt like he truly listen More

by Abby.isenhour
Recommend Dealer
Yes
Employees Worked With
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2026 -

Niello BMW Elk Grove responded

Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 01, 2026

Pooja was AMAZING! She was there every step of the way from initial contact to final pictures. I was dealing with multiple dealerships and one of the reasons for my fi More

by chatancharan58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
POOJA THAKUR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2026 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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