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Niello BMW Elk Grove

Elk Grove, CA

4.8
447 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 447 reviews

July 15, 2025

CJ is a very bright and polite. His listening skills are excellent and he genuinely cares about his customers!!! More

by hieu11ngo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angad Chhina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Jul 15, 2025 -

hieu11ngo responded

Buying a new car is never easy. I know what I want and want a saleperson to listen and show me the right car. CJ Phan did just that and more. He served my purpose and ensure I get the car to my exact fit. My experience with CJ Phan and Niello BMW were excellent and I got my wife the car she wants. Highly recommend CJ and Niello BMW!

July 14, 2025

Steve was great throughout the hold process. He treated me as i was right in front of him. Car was delivered on time. Great job Steven! More

by SFCJGRAVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE TRACY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 14, 2025

Steve was great throughout the hold process. He treated me as i was right in front of him. Car was delivered on time. Great job Steven! More

by SFCJGRAVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE TRACY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 10, 2025

Jerome and sales were direct and honest; finance moved through the process kindly and efficiently. More

by CHRIS.DAMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 10, 2025

I really liked the no haggle, fixed price experience. Will be looking for similar in the future. More

by QASIMBARRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE TRACY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 10, 2025

CJ took extraordinary care in making sure we got our car and that we were happy. He delivered it late at night, and checked on us throughout the next few days to make sure we were happy. Very very pleased w More

by raymondlorini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 09, 2025

It was a pleasure meeting Joseph. He was very kind and friendly, and very responsive for all my questions. He made sure everything I asked was answered in detail. He wasn't pushy, whi More

by Le fam
Recommend Dealer
Yes
Employees Worked With
JOSEPH VO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Niello BMW Elk Grove responded

Thanks for your feedback on your recent visit to Niello BMW Elk Grove. It's great to hear that we were able to assist you and that you had such a positive experience. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 08, 2025

CJ was excellent. Very knowledgable, pleasant, fun to be around. Great guy to work with! Would recommend him to anyone else looking to purchase or lease a BMW. Helped More

by amishdosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Niello BMW Elk Grove responded

Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 07, 2025

My lease with BMW was almost up, and I was deciding whether to buy or lease another vehicle through Niello BMW. Several people reached out, but Joe Vo really stood out. I told him exactly what I needed More

by FNDominguez20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSEPH VO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 02, 2025

Moh was very helpful and knowledgeable about the car. I am very happy with the service provided and could not have asked for a kinder and more knowledgeable representative. More

by VICTORMH279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massoud Qayoumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Niello BMW Elk Grove responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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