Niello BMW Elk Grove

Anthony Ibarra was a great help from the minute I walked in. Super helpful and patient with what was needed. in. Super helpful and patient with what was needed. More

Great people to work with. Gave me a great deal on both cars. Will recommend to other people. Gave me a great deal on both cars. Will recommend to other people. More

I found Niello BMW to being very welcoming, not using hard sell tactics. Made it easy to discuss different options, and they made things very smooth with getting the new car. hard sell tactics. Made it easy to discuss different options, and they made things very smooth with getting the new car. More

The friendliest and most professional service I’ve received in a dealership. Jas was amazing and I was able to find the perfect car. Everything was simple to complete. Highly recommend. received in a dealership. Jas was amazing and I was able to find the perfect car. Everything was simple to complete. Highly recommend. More

When I previously test drove a car at Niello Elk Grove, from my short interaction with CJ and his friendliness even though I was not directly working with him at the time, I knew he was the kind of salesma from my short interaction with CJ and his friendliness even though I was not directly working with him at the time, I knew he was the kind of salesman I wanted to work with. I located his contact information on their directory and contacted him right away after having an unpleasant experience at Niello Sacramento. I explained to him my concerns and poor experience there then CJ took care of me right away! He is a very personable and an honest salesman! He took initiative to explain my situation to his Sales Manager Essex, and set me up to work with Finance Manager, Pov. All three gentlemen showed exceptional professionalism! You can tell they care about customer service before making a sale which speaks volumes to retain a client. CJ also went out of his way to introduce me to a Service Advisor for future needs, set me up with a BMW Genius (Johnathon who was great as well) while I waited to be processed. He also set up my car with a bow to take photos without me even asking! Truly such a pleasant experience. I highly recommend working with CJ! He will meet your expectations far beyond imaginable! Thank you again! More

The staff always aims to provide the best service. I have not had a single problem when working with them. Always very kind and thoughtful ! I have not had a single problem when working with them. Always very kind and thoughtful ! More

Steve was great - very helpful and attentive. And I love my car! Thank you so much! And I love my car! Thank you so much! More

Everyone is super friendly and nice, especially Alexis! Great selection of cars, but I think the new cars should be in the front lot, not the back. Also, no one told us we had paper tags under the dealer Great selection of cars, but I think the new cars should be in the front lot, not the back. Also, no one told us we had paper tags under the dealer plate, and we would have liked to have the car cleaned before we drove off the lot. Financing was easy, and understandable. More

Great dealership to work with. Excellent staff! I thoroughly enjoyed my experience purchasing my new BMW X5e! Excellent staff! I thoroughly enjoyed my experience purchasing my new BMW X5e! More

Matt helped me with my first purchase from a dealership and expedited the process. I finished the deal in the same day and expedited the process. I finished the deal in the same day More