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Niello BMW Elk Grove

Elk Grove, CA

4.8
557 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 557 reviews

December 09, 2025

I am very satisfied with my car-buying experience. The team was kind, honest, and patient, and they made the whole process easy and comfortable. More

by OKART18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW JARDINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 09, 2025

This bmw dealer was one of the best dealers I’ve ever had the opportunity of going to. Everyone was so welcoming since the moment we got there until the moment we left. Will definitely be going back to buy m More

by alejandrorodriguezforever13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACHARY WALLACE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 06, 2025

Great experience, everyone we talked to was kind and got straight to the point, only complaint is that getting my new car took 2 weeks longer than expected, but the condition it was in made up for it. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2025 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 06, 2025

The best Customer service experience i have had in a very long time Thank you More

by Aliruby986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW JARDINE
3.0
This rating includes all reviews, with more weight given to recent reviews.
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
Dec 07, 2025 -

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 05, 2025

Thank you Anthony for the warm welcome in the Parts Department and the great customer service. It was informative to learn about the different cars in inventory. More

by Caitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY IBARRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Caudle & Nijah
Dec 05, 2025 -

Niello BMW Elk Grove responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 04, 2025

Galindo was amazing! ! From the moment I walked in those doors he was super helpful, patient, understanding and beyond accommodating. He went above his requirements to hel More

by stephyjay0916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 01, 2025

The entire experience was great. From our salesman, our IT guy who helped set us up with our vehicle and the sales manager. We were not in an absolute rush but due to the price and w More

by AYERS0763
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY IBARRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 01, 2025

The process was pretty easy and simple beeen it was all done via Email and phone calls and to be honest the team was really nice and Easy to deal with and I will buy from you guys again in the future. More

by OSTEWART2109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Niello BMW Elk Grove responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 01, 2025

I had an amazing experience working with CJ Phan at Niello BMW Elk Grove. From the very beginning, he went above and beyond to take care of me, especially as a first-time buyer with this dealership. Be More

by AMINJONI.ABDULLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Niello BMW Elk Grove responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 29, 2025

Jerome is very friendly and very knowledgeable. As we walked into the store, he came to greeted us and asked if we needed for help. I feel very welcoming. Overall we very satisfied with the service More

by Angela pei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131