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Niello BMW MINI
Sacramento, CA
442 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 442 reviews
October 29, 2023
I was very comfortable working with Creed Cate as if he were my family member. were my family member. More
by JIHYUNHANNAHCHOIWOODWARD
Verified CustomerEmployees Worked With
October 25, 2023
High pressure and deception. The salesman said he needed my id to check my credit to get a car fax report and to check for other vehicles in the area, He and his manager instead The salesman said he needed my id to check my credit to get a car fax report and to check for other vehicles in the area, He and his manager instead signed me up for financing without my knowledge after I told them I was pre-approved for financing through my bank. They then tried to get me to sign a financing agreement, I refused. I purchased this vehicle though by bank as promised. I was not aware they did this until after my purchase I received a financing denial letter from BMW. Also, I got the around for a month trying to get a second key, and did not receive a tire inflator kit as promised. This was a horrible stressful experience. I wouldn’t recommend this Dealership. Up Date: David Soto and Shane Weirick, reached out to us to apologize for the way my husband and I were treated and the harassment we felt after informing the salesman and his manager we were pre-approved through Navy Federal Credit Union, they should have made a call for verification, not try to force financing through BMW. David says he will continue to train his team to avoid these issues in the future. David offered to repair the sun roof and rear seat belt and order a tire inflator kit. He also put me in touch with Shane, with a discounted extended warranty. My husband and I appreciate the apology and the willingness to try and make things right. More
by DAC.COLE51
October 23, 2023
Fatima and Robby were a pleasure to work with. They were very helpful and made the experience effortless. They were very helpful and made the experience effortless. More
by brentjun
October 18, 2023
Good dealership, horrible customer service in BMW call center. Too long a wait, they could care less. Can't get my app straight center. Too long a wait, they could care less. Can't get my app straight More
by DOUG.LUBUSHKIN
October 16, 2023
Quick and easy trade of cars for my service of my Mercedes Always professional at Niello Mercedes Always professional at Niello More
by SRICCI0
October 14, 2023
They took very good care of me during my recall work, nice loaner. Thank you nice loaner. Thank you More
by DAWN.HIGBE
October 09, 2023
Gary Carroll should receive a score of 8 on a scale of 5. Robby in Finance should receive a score of 5 out 5. Robby in Finance should receive a score of 5 out 5. More
by Rob Miotke
October 02, 2023
The service was exceptional from beginning to end. The manager Paul was very welcoming and Curtis was very helpful. All in all all the persons I dealt with were very gracious and knowledgeable. I woul The manager Paul was very welcoming and Curtis was very helpful. All in all all the persons I dealt with were very gracious and knowledgeable. I would recommend Neillo BMW to my friends. More
by luvskylar
