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Niello BMW MINI

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.6
511 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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2020 Fulton Ave

Sacramento, CA

95825

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Showing 511 reviews

March 23, 2026

Everyone has been wonderful that we’ve dealt with. Tahir was great, very communicative, and he simplified the buying process for us. Since then we’ve come in for service and training, and everyone has More

by CROBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAHIR HUSSAINI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Niello BMW MINI responded

We’re happy that Tahir and our team helped make your BMW X7 purchase and follow-up service and training smooth. It’s great to know the training session met your needs. Thanks for choosing us, and we look forward to assisting you again! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 16, 2026

I can’t imagine a better customer experience than what we had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. More

by Chris Clauson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Niello BMW MINI responded

What a pleasure to hear Fatima made such a positive impact on your purchase journey. We’re thrilled your used BMW iX is meeting your expectations. Thank you for choosing us, and we look forward to supporting you in the future. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 10, 2026

a very response and great team; i highly reccomend justin in sales and erika in financing. john in sales as well, was a very great individual. i got a beautiful car, from another state... and traded my o More

by Ethan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Niello BMW MINI responded

We're sorry to hear about your experience, Ethan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

Mar 14, 2026 -

Niello BMW MINI responded

We're sorry to hear about your experience, Ethan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

Mar 14, 2026 -

Ethan responded

I visibly made myself clear and transparent to dealership the entire time. I will be havint to put on 1400 dollar tires. 1700 dollars to fix the body/paint. Big unreported possible previous accident on back numper AND a huge chunk of front bumper on right side totally smacked and disfigured I did the interior myself, which was alaramingly worn down. I am one payment in. I brought ro attention the issues w the rusted out brake calipers, which in pics didnt show how incredibly rusted out they are. And lo and behold, the front c alipers are missing their outside pieces. This car appeared tended to, but bwyond the most casual glossing over of it, it was not even detailed. There was gunk/dirt in the seats? I was made to drive my trade in up the trailer to pick it up, by a hostile driver whom had to jump his truck? I endured a sales team which said theybreceiced the corrected paperwork on a monday nite, when ups clearly showed it was signed and received the previous Friday by a "daniel." I had thia car completed for sale in january, 17th? I didnt get my Temp plate or reg til beginning of march. I noted the actial temp plates said end of feb. This is after twice having info entered incorrectly wrong on your end. Well, 3 times wrong but only twice wrong on first socuments. Corporate said rhey couldn't do anything. I was told by sales they dropped ball, bur upon me presenting the reality of how they lied to me about receival of documents, twice...they didnt fix anything or followup. I continued to have to follow up for knowing if/when my plates were coming. So, after trading a car and givung 7500 k down to yall...and now eating a 1700 body/paint repair, and soon to replace bald tires i was given, and having extremely rusted wheels and brake calipers which will cost another 1500 dollars or so, what can you all do. I was patient. Cordial, but upon sale finalized and me getting said car, i was treated like a pariah, a leper...by your bmw dealership. It was maddening, and if not for Erika in finance, i sont know if i would even be legally driving this car . So, what can be done. Was this a bmw dealership or just has the badge on it but below the superficial presentation, i feel that the sales dept just doesnt care and thinks customers are stupid. I didn't like being lied to, by a very curt sales staff whom didnt have any solutions. And here j am putting thousands into a car ive barely driven, and thats not towards finance. As i said to william in sales, i believe thats his name, you had one job to do. And it was a job well none. Not done.

Mar 14, 2026 -

Ethan responded

I can be reached 480 228 3625. I left a message, just now. I dont know what can be done, im facing large repair fees of which ive already entered into for said bodywork/paint, and tires next. And then rusted out brake calipers after that. I understand a used car, i dont unserstand not even detailed interior or exterior beyond a few swipes of possible gloss and or wax to hide severe bumper and side damage. Perhaps an accident on said vehcile, unreported on bumper where entire right side was clipped. I am distraught and my patience wore thin merely when waiting for reg and plates, now im in process of putting thousands into car i would of much rather of put as down payment or into the financing.

March 09, 2026

Hello, I had a wonderful experience my salesperson was John. He went above and beyond he knew exactly what I was looking for. Definitely geared for management his professionalism at such a young age is More

by JASISQ03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Mar 09, 2026 -

Niello BMW MINI responded

Thank you for sharing your positive experience. We’re delighted our team provided attentive, professional service and helped you find exactly what you were looking for. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 08, 2026

This dealership it the place to go if you want to be treated like family, spoken to like a friend, respected as a customer. William the sales manager went above and beyond to ensure satisfaction. His More

by RANDYCALDARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William the sales manager
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Mar 08, 2026 -

Niello BMW MINI responded

We’re delighted that you felt welcomed and respected throughout the process, and that our team’s focus on detail made your purchase of the used BMW i4 Gran Coupe so smooth. Thank you for recognizing our pressure-free approach, and congratulations on your new vehicle. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 02, 2026

Tahir was very professional and personable during the whole trade in process. He definitely deserves 5 stars. I took off one star for the dealership because there were difficulties with the finance depa More

by SHANNON8008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAHIR HUSSAINI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Niello BMW MINI responded

We are very happy to have provided you with such a positive experience, Shannon! We sincerely value your business and look forward to your next visit. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 15, 2026

Creed was super helpful recording videos and answering all my questions. It was very much appreciated since I live several hours from the dealership. More

by PHIL.WEBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Ringle
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Niello BMW MINI responded

Phil, thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 09, 2026

Very professional, went above and beyond to make me happy with my purchase. Great dealer experience. More

by Jboyett25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Poursead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
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Feb 09, 2026 -

Niello BMW MINI responded

We’re happy that our team provided a professional experience and exceeded your expectations when you purchased your used Ram 1500. Enjoy every mile and thank you for choosing us.

February 05, 2026

New car day! This was hands down the best experience I have had at a dealership ever. More

by SHAWNEE199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMOTHY LARSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Niello BMW MINI responded

Congratulations on your new MINI and thank you for sharing such positive feedback. Curtis and our team are thrilled your visit was the best you’ve had at any dealership. We hope you enjoy every mile in your MINI.

February 03, 2026

Great dealership that was very professional and did not play any of the usual dealership tricks. I would highly recommend. More

by PHARMERANDY2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMOTHY LARSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2026 -

Niello BMW MINI responded

Hello, thank you for recognizing our professional and transparent approach. We’re delighted you had a straightforward experience and appreciate your recommendation. Congratulations on your new BMW, and please feel welcome to reach out anytime.

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