Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,260 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,260 reviews
August 04, 2025
A great car buying experience! Low pressure, easy financing and excellent customer support! I walked in on a Saturday morning looking to drive the ID 4. Withing minutes, I was loop Low pressure, easy financing and excellent customer support! I walked in on a Saturday morning looking to drive the ID 4. Withing minutes, I was looping around the block, and next talking terms. Finalized the financing over the phone that afternoon before they sent a Lyft to come pick me up. Great experience! More
by Geoff Chaney
Verified Customer
August 01, 2025
We were satisfied with the customer service — they helped us find exactly what we were looking for. Great experience! us find exactly what we were looking for. Great experience! More
by BRYANCHANN89
July 31, 2025
I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More
by parsa
Employees Worked With
July 31, 2025
Everyone was great. We leased a new ID.4. They made the whole process very easy and we got a great deal. We leased a new ID.4. They made the whole process very easy and we got a great deal. More
by parsa
July 31, 2025
Awesome customer service. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. More
by RGAITA91
July 30, 2025
Car update was completed on time as promised. I was kept informed about the status of the repair. The only issue I have with Niello is the dealership appearance. The Arden location needs some I was kept informed about the status of the repair. The only issue I have with Niello is the dealership appearance. The Arden location needs some updating. More
by BUSINESS1
Employees Worked With
July 30, 2025
MATT WAS VERY FAST TO RESPOND AND GOT BOTH OUR CARS DONE WITHOUT ANY ISSUES. WITHOUT ANY ISSUES. More
by derek.p.elliott
Employees Worked With
July 28, 2025
Here are fifteen words about the dealership. Oh wait, that was already seven words. Last one-GREAT Oh wait, that was already seven words. Last one-GREAT More
by KEKRINER
July 27, 2025
Brent was extremely knowledgeable and stayed on top of my servicing from check in to paying out, and departing. This location is always my go to! servicing from check in to paying out, and departing. This location is always my go to! More
by Autheniq
July 27, 2025
The Niello organization is world class in every way. Buying a vehicle here involves mutual respect, knowledge and a real commitment to customer service. Simply outstanding! I drive 90 miles to buy here. Buying a vehicle here involves mutual respect, knowledge and a real commitment to customer service. Simply outstanding! I drive 90 miles to buy here. More
by TESOFFICE2
