Niello Volkswagen

great post-sale service, it would've been nice if they provided washing of vehicle, they used to do it onsite, then downgraded it to a local car wash coupon, but now they eliminated it all together. The l provided washing of vehicle, they used to do it onsite, then downgraded it to a local car wash coupon, but now they eliminated it all together. The little touches make a big difference between good and outstanding. More

All the team at the dealership was professional and courteous. I had a great experience! courteous. I had a great experience! More

I reached out to Neillo and was originally connected with Spencer of online sales he quickly got back to me in regards to the vehicle I was interested in and set it aside immediately after letting him know I Spencer of online sales he quickly got back to me in regards to the vehicle I was interested in and set it aside immediately after letting him know I’d head up there. Upon arrival I was greeted and worked with Nathan, who was very friendly and helpful with the purchase. Financing with Will was pain-free an enjoyable experience. Will found me a great loan option with all the bells and whistles under my desired monthly . All the guys over at Neillo we’re very easy to work with and provided a memorable experience when I’m in the market for a vehicle again I will definitely be checking out Neillo More

Matt Wirth is very courteous and helpful and available to help me. I especially receiving a loaner car for almost one week. My car was washed and clean when I picked it up. help me. I especially receiving a loaner car for almost one week. My car was washed and clean when I picked it up. More

Great communication on time answering would recommend go back there any time great first time experience back there any time great first time experience More

Brent was professional and courteous. After returning my vehicle, service department did not wash new tires. Considering the amount of money for replacement of tires, they should at least After returning my vehicle, service department did not wash new tires. Considering the amount of money for replacement of tires, they should at least offer to wash them. More

Brent was professional and quick to answer my calls and answered all my questions great service. answered all my questions great service. More

Seamless maintenance from dropping the vehicle off to the Lyft ride to work to the Lyft ride back to the dealership. Could not be better!!! Lyft ride to work to the Lyft ride back to the dealership. Could not be better!!! More

Again, Always a Pleasure working with the staff of Niello VW. I called Travis the day before my appointment and Travis explained to me exactly what I needed to expect. When I met him the next day with my c VW. I called Travis the day before my appointment and Travis explained to me exactly what I needed to expect. When I met him the next day with my car he had a loaner car waiting for me since he knew how long and troublesome the software upgrade can be. Travis kept me informed about my car throughout the entire time it was at Neil VW. Travis let me know when my car was ready for pickup and followed up with me later the next day. Thank you Travis!! More

Super friendly and helpful team that was patient will all of our questions Did a great job. of our questions Did a great job. More