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Niello Volkswagen

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,194 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,194 reviews

April 16, 2024

Every thing was fine. Wish the finance process was quicker and did not have to wait so long to get into see them. More

by BRIAN.TAMARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Balassi
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Apr 16, 2024 -

Niello Volkswagen responded

Brian, we are so glad we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com 916-484-5962

April 16, 2024

This was one of the best car purchasing experiences we have ever gone through. Thank you Stephen More

by MCGOWANFAMILY03
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Niello Volkswagen responded

Congratulations on your new purchase! We're thrilled to hear that you found your experience with Stephen to be a positive one. We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 15, 2024

Great Customer Service. Daijah at Niello VW provided my wife with free use of brand new VW while they fixed our vehicle on a re-call and leakage which they said was covered More

by GRISLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
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Apr 15, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Daijah and our team here at Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 15, 2024

The service consultant he is great! . Satisfied with the service. Will continue to go to VW dealership. More

by antoniettastephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mackenzie
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Apr 15, 2024 -

Niello Volkswagen responded

Thanks, Antonietta, for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 15, 2024

Great service and very professional. Not pushy but informative. Thank you for the great service! More

by ARISTONNETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janea , Daijah Marsh-Macias
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Apr 15, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 15, 2024

Great customer service would recommend to anyone. Everything was explained by detail. All maintenance done on time. More

by THEO79SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 13, 2024

Good communication. Prompt service. Very professional easy to change my original alone. I was able to to a night drop off which made it convenient .Travis was grea More

by JONI2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear that Travis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 13, 2024

The service rep listened to my issues and followed through with instructions for the technician. More

by OCHRISTA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wanner
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Apr 13, 2024 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 13, 2024

Went above and beyond to fix the problem and advocating for me to have VW warrantee cover the very expensive repair. More

by elvishogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 13, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 13, 2024

Jason was most accommodating. He listened to me and was just lovely to meet. K. Olney More

by KO1001301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Report | Print
Apr 13, 2024 -

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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