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Niello Volkswagen
Sacramento, CA
1,243 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,243 reviews
October 28, 2023
Our experience at Niello was pretty good. Stephen and Terry took care of us the whole way through the process and answered all our questions. The only thing that took a while was getting the Stephen and Terry took care of us the whole way through the process and answered all our questions. The only thing that took a while was getting the paperwork created. There was only 1 finance person so we ended up waiting over 2 hours after figuring out purchase price and loan. Once we were in finance it went quickly. Not a bad experience at all just a long wait for some parts. More
by KIRKJMESSER
Verified CustomerEmployees Worked With
Other Employees :
Terry Conway (5 stars), Brandon Balassi
October 27, 2023
Travis was fantastic. I always have a great experience at Niello Volkswagen's service department. Travis was friendly, knowledgable, efficient, and an overall pleasure t I always have a great experience at Niello Volkswagen's service department. Travis was friendly, knowledgable, efficient, and an overall pleasure to work with. More
by edmed323
Employees Worked With
October 27, 2023
Ron was fabulous! He’s always so friendly and helpful. I’m really happy with my service. Although, when I went to the parts department to buy a couple spare quarts o He’s always so friendly and helpful. I’m really happy with my service. Although, when I went to the parts department to buy a couple spare quarts of oil, I was treated like I was invisible. I ended up leaving without buying anything. Even though they saw me they never acknowledged me or helped me. More
by SYSTEMFAN40
Employees Worked With
October 27, 2023
Radiant. Outstanding. Noble. These are just a few words to describe my service advisor R.O.N. Stevenson. Outstanding. Noble. These are just a few words to describe my service advisor R.O.N. Stevenson. More
by SellsWalter
October 26, 2023
Our salesman Steve went above and beyond in giving us a great deal. Very pleased! great deal. Very pleased! More
by SAVINAGUA
October 26, 2023
Great customer service. Daijah was there every step of the way in addressing my issue with my vehicle. She informed me by text to let me know that the vehicle was ready for Daijah was there every step of the way in addressing my issue with my vehicle. She informed me by text to let me know that the vehicle was ready for pick up and offered that a pick service was available. Thank you again More
by FLORESDAVID1796
Employees Worked With
Daijah Marsh-Macias
October 26, 2023
I had a great experience with the Niello team and their responsiveness to our questions throughout our selection and purchasing process. responsiveness to our questions throughout our selection and purchasing process. More
by DIANA.TATE
Employees Worked With
Other Employees :
Cesar Corella, Michael Ellis
October 25, 2023
Brandon did an excellent job of keeping me informed about the service and providing a loaner for the week. the service and providing a loaner for the week. More
by PMDERICKSON
Employees Worked With
October 24, 2023
I can always count on the team at the Niello VW service department to do a great job. Daijah and Brandon are both wonderful to work with. department to do a great job. Daijah and Brandon are both wonderful to work with. More
by TYLER@SIERRABG.COM
October 24, 2023
Customer service is excellent at this dealership. Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professi Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professional at the same time! He is a great asset for Neillo. More
by sunnystruck
Employees Worked With
