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Niello Volkswagen
Sacramento, CA
1,298 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,298 reviews
December 10, 2023
Everyone was great but my people were Alex and Terry. Everyone was super helpful. I will be recommending here to all friends Everyone was super helpful. I will be recommending here to all friends More
by STEVENDANIELMEEKS
Verified CustomerEmployees Worked With
Terry Conway - 5 stars!! Also Alex (finance) 5 stars!!, Vincent Vail, Brandon Balassi
December 10, 2023
Very friendly staff and both Stephen and Michael were knowledgeable about the products. They were both very helpful when it came to reviewing the options of the vehicle. knowledgeable about the products. They were both very helpful when it came to reviewing the options of the vehicle. More
by SCOTT.MCKEE
Employees Worked With
Stephen Richardson, Michael Ellis
December 10, 2023
Was a good experience from the Niello Team and Carlos and Vincent were very helpful Vincent were very helpful More
by SETHANDERSON
December 08, 2023
They were very quick with the diagnostic test my car was back running in a timely matter Roger was very kind and attentive he addressed my issue and even offered insight on what else needed to be done Thank back running in a timely matter Roger was very kind and attentive he addressed my issue and even offered insight on what else needed to be done Thank you guys for your awesome work I know I can rely on you guys to get the job done! More
by nefthalia
Employees Worked With
Roger Bybee
December 08, 2023
I had great service from Brent and Niello. Brent kept me informed throughout the day about the servicing of my car. Brent kept me informed throughout the day about the servicing of my car. More
by NANCYRN
Employees Worked With
December 06, 2023
Matthew Wirth, Service Advisor is very friendly and explain the detail of the service needed for my vehicle. Arranged round trip for Lyft pick up which is extremely convenience. Will come back for my explain the detail of the service needed for my vehicle. Arranged round trip for Lyft pick up which is extremely convenience. Will come back for my next routine service for sure. Thanks you very much Matthew. More
by bingohachiko
Employees Worked With
December 06, 2023
Very encouraging response. Caring and appropriate resolutions provided, timely and accurately. Very good job done. Caring and appropriate resolutions provided, timely and accurately. Very good job done. More
by AHIAMENSAH14
Employees Worked With
December 05, 2023
Please give Brandon Lamb a promotion or raise. His customer service skills are high level. Understands the needs and wants of customer. Humble and apologetic, which helps during periods of dissati His customer service skills are high level. Understands the needs and wants of customer. Humble and apologetic, which helps during periods of dissatisfaction. Niello VW wait room could use more snacks though :) More
by watanabe.steven
Employees Worked With
December 05, 2023
my representative was courteous and attentive to my needs while I waited for my car to be serviced. while I waited for my car to be serviced. More
by vonbrecht1654
Employees Worked With
