Niello Volkswagen - Service Center
Sacramento, CA
853 Reviews of Niello Volkswagen - Service Center
Great service! My car was in and out in very minimal time, and I was kept up to date the entire time. Thank you! My car was in and out in very minimal time, and I was kept up to date the entire time. Thank you! More
This was a very quick visit. There was nothing wrong with the vehicle. All I needed was to have a key fob program. Cooper and the parts staff (I was in two weeks ago to order the There was nothing wrong with the vehicle. All I needed was to have a key fob program. Cooper and the parts staff (I was in two weeks ago to order the part) made it very easy to get the job done. More
Professionalism of Travis and his explanations about recall helped me to understand and drive my vehicle with confidence. recall helped me to understand and drive my vehicle with confidence. More
Having weekend appointments is incredibly helpful and everyone is kind, efficient, and capable. Highly recommend! everyone is kind, efficient, and capable. Highly recommend! More
The service was very good and thorough. Everyone was helpful especially Jason. He kept me informed regularly which I really appreciated. Everyone was helpful especially Jason. He kept me informed regularly which I really appreciated. More
The dealership was not equip to handle changing just 2 tires up until the point where Travis became involved. Even though I had the appointment for 2 weeks (which is a horrendous wait time for a tire chan tires up until the point where Travis became involved. Even though I had the appointment for 2 weeks (which is a horrendous wait time for a tire change) and I called the week prior to make sure the tires were ordered, they were not, so I had to leave my car there and extra day and continue renting a car. If not for Travis being awesome at getting my car done I'm afraid it might have been longer. Travis was the only person I was able to talk to who was knowledgeable about the tire road hazard warranties and deals involving tires as well. More
I’ve been to this dealership several times over the past few years and have always left happy. few years and have always left happy. More
Consistent quality service every visit marks what I expect and receive every time I bring my car in. expect and receive every time I bring my car in. More