Niello Volkswagen - Service Center

I always have excellent customer support at this dealership and Travis has been very good to work with each time. dealership and Travis has been very good to work with each time. More

Service writer went over and above in accommodating my requests and the technician detailed all the work that was completed with photos and video. requests and the technician detailed all the work that was completed with photos and video. More

Niello vw has always been good to me and I will continue to return. Thanks you to return. Thanks you More

The service was excellent and beyond my expectations. They kept me informed the entire time and really did a great job all the way around They kept me informed the entire time and really did a great job all the way around More

Brought my car in for a recall and an oil change and the work was done timely and got the car back in great shape. work was done timely and got the car back in great shape. More

Hi! I wanted to tell you that Daijah provided me with the most amazing and efficient experience from start to finish that I have ever had at Niello. And I wanted to tell you that Daijah provided me with the most amazing and efficient experience from start to finish that I have ever had at Niello. And you must know that I have been coming here for at least 20 years to have my cars serviced!! Hands down my most recent visit was the absolute best. Thank you so so much for everything! More

Can’t go wrong with niello’s service department. Friendly and courteous staff especially Daijah. Car was done by the time promised. Friendly and courteous staff especially Daijah. Car was done by the time promised. More

From start to finish, I was taken care of. Jason was my service advisor and he took the time with me and I felt important and a priority. Brad Hollingsworth handles my vehicle during service Jason was my service advisor and he took the time with me and I felt important and a priority. Brad Hollingsworth handles my vehicle during service and will be the only hands on my car. He always gets it done right the first time, and he takes care of my car. Todd is awesome too, but I don’t think he worked on my car :) I will be coming to continue service of my car at Niello VW More

The service staff were very professional. They ran diagnostics, which showed that a part needed to be replaced. They didn't have the part in stock, so they ordered it and scheduled a follow-u They ran diagnostics, which showed that a part needed to be replaced. They didn't have the part in stock, so they ordered it and scheduled a follow-up appointment. They also took care of the 20,000 since it was close enough and also washed the car for free. More

Travis was efficient, knowledgeable, thorough, a good listener, and explained very clearly. He is also very personable. listener, and explained very clearly. He is also very personable. More