Niello Volkswagen - Service Center

Jason provided very friendly service. He kept me updated on the work being done. The car was ready well before I anticipated and they provided a ride. Overall exception work. He kept me updated on the work being done. The car was ready well before I anticipated and they provided a ride. Overall exception work. More

Jason was very helpful working with me to get my vehicle serviced and back to me. serviced and back to me. More

Best dealership I've ever worked with! I highly recommend Niello VW and any Niello dealership. I highly recommend Niello VW and any Niello dealership. More

It might have been 5 stars, especially for Jason, in the service dept, who was great! But I was a little disappointed that I had to bring my Jetta in for a check engine light just a few days after it was t service dept, who was great! But I was a little disappointed that I had to bring my Jetta in for a check engine light just a few days after it was there all day long for a 60,000 mile service. Fortunately the second time was covered under the extended warranty and was ready to pick up after 5 hours. I appreciate the complimentary Lyft rides. More

Friendly, quick service. Liked that they washed the car and topped off freon. Nice waiting area. Liked that they washed the car and topped off freon. Nice waiting area. More

Buying out my lease would have been much more pleasant if I wasn’t constantly being asked/persuaded to also purchase an $8500 warranty that cost them 1/10 of that . Real turn off. Also when I called “finance I wasn’t constantly being asked/persuaded to also purchase an $8500 warranty that cost them 1/10 of that . Real turn off. Also when I called “finance” it rolled to a sales person who identified himself as being in finance. Less smoke and mirrors- I appreciate transparency not sleazy used car salesman tactics. i used to work for Toyota - nice try but very distasteful. More

Professional, courteous and friendly. I would highly recommend Niello volkswagen for purchase of a vehicle and excellent service to family and friends! Above and beyond service! I would highly recommend Niello volkswagen for purchase of a vehicle and excellent service to family and friends! Above and beyond service! More

My service was great as well. Jacob was great and very helpful. He went over the services complete to my car and also the recommendations for future services. Jacob was great and very helpful. He went over the services complete to my car and also the recommendations for future services. More

Matt was really helpful with the process of getting my car excepted inspected and serviced very on top of things super good customer service, helpful, and even offered to wash the car which I wasn't used car excepted inspected and serviced very on top of things super good customer service, helpful, and even offered to wash the car which I wasn't used to but definitely good demeanor and easy to talk to you and explain all the services that needed to be done and was done. More

Travis was professional and very responsive. He took care of al our concerns in a timely manner and even assisted me with transportation back to the dealership to pick of my vehicle. He took care of al our concerns in a timely manner and even assisted me with transportation back to the dealership to pick of my vehicle. More