Dealership Experience
4 yrs, 11 mos
37 Reviews
Write a Review37 Reviews of Stephen Richardson
April 21, 2024
Steve was excellent to work with, I didn’t feel pressured or rushed. I feel like they were understanding and cared. or rushed. I feel like they were understanding and cared. More
Other Employees Tagged: Raymond Moreno, Carlos Alvarenga
March 31, 2024
I couldn’t be any happier with my experience with Niello Volkswagen. They went that extra mile to make sure I left with the vehicle that fit all my needs. The process was a breeze, and they save you a trip Volkswagen. They went that extra mile to make sure I left with the vehicle that fit all my needs. The process was a breeze, and they save you a trip from going to the DMV. Amazing customer service and flexibility. More
Other Employees Tagged: Alexander Hurlimann, Brandon Balassi
March 09, 2024
It took me months to get the key that I was told certified vehicles get. I was told it’s actually requirement. I had to call multiple times, and people kept ignoring me and not returning my calls a certified vehicles get. I was told it’s actually requirement. I had to call multiple times, and people kept ignoring me and not returning my calls and not answering my questions. I will definitely never do business with this company again More
Other Employees Tagged: Jose Soriano, Will Gwaltney III, Steve Timmel
March 07, 2024
My experience was excellent. The amount of time was just as Daijah told me it would. All staff was cordial and friendly. A great operation! The amount of time was just as Daijah told me it would. All staff was cordial and friendly. A great operation! More
Other Employees Tagged: Daijah Marsh-Macias
March 03, 2024
Steven and Alex were great. Definitely no pressure and really took the time to ensure I understood every aspect of my purchase. I’ll definitely recommend this dealership to anyo Definitely no pressure and really took the time to ensure I understood every aspect of my purchase. I’ll definitely recommend this dealership to anyone who looking for a place with integrity. More
Other Employees Tagged: Alexander Hurlimann , Terry
March 03, 2024
This was our second transaction at Niello and it was even better than our first. We had a great experience! Terry, our salesperson, was friendly and professional. Carlos, the sales manager got our deal done! better than our first. We had a great experience! Terry, our salesperson, was friendly and professional. Carlos, the sales manager got our deal done! Logan, in finance, was excellent and explained everything in a really respectful way. Steve, who got us out on the road, was so kind and thorough. We knew we’d love our car, but we didn’t expect to fall in love with our dealership! Thanks, Team Niello! More
Other Employees Tagged: Carlos Alvarenga, Michael Ellis , Terry, Logan
February 28, 2024
Great experience buying my 10th car from the Niello group. Definitely recommend Niello to my friends and associates! group. Definitely recommend Niello to my friends and associates! More
Other Employees Tagged: Vincent Vail, Brandon Balassi, Khaled Jamal
February 04, 2024
The experience from start to finish is a seamless process. From looking at the cars, to working on the deal and getting into financing. They were not pushy or rude. This is the second time I’ve purch process. From looking at the cars, to working on the deal and getting into financing. They were not pushy or rude. This is the second time I’ve purchased from Niello and I’ll definitely be coming back. More
Other Employees Tagged: Alexander Hurlimann, Brandon Balassi, Ronald Stevenson
January 27, 2024
Stephen and Alex from finance were both awesome. This was my second time working with both of them and they made it easy This was my second time working with both of them and they made it easy More
Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann