Niello Volkswagen - Service Center
Sacramento, CA
905 Reviews of Niello Volkswagen - Service Center
Very pleased with their service. I am happy they can once again wash vehicles on site after having my car serviced. I am happy they can once again wash vehicles on site after having my car serviced. More
No words will ever express how much gratitude I have for the Niello VW Service Center. I came in with a repair at a troubling time when their systems were down due to the auto industry system hack; they mad the Niello VW Service Center. I came in with a repair at a troubling time when their systems were down due to the auto industry system hack; they made sure to help me regardless of the inconvenience it may have caused. Jacob Smull was my service advisor and he is the definition of excellent customer service. HE sets the example of what it means to put the customer first; to go above and beyond. I have so much respect for this man and if you ever need someone who will go to bat for YOU and YOUR interests... he is your guy! Thank you Niello VW, I have already bought two cars from you and will continue to recommend people to buy their VWs from you :) More
Excellent service from the Niello Volkswagen family. I have had 5 VW's and bought 3 of them form Niello VW. My last is a 2021 RLine Passat. I bring it in for regular maintenance and it such fun to drive I have had 5 VW's and bought 3 of them form Niello VW. My last is a 2021 RLine Passat. I bring it in for regular maintenance and it such fun to drive. The Niello Team is great and courteous. More
Amazing service department that always treat you with respect and process work in a timely manner. respect and process work in a timely manner. More
30,000 K maintenance - no problem scheduling for the next week. Work was done expeditiously. Excellent service. week. Work was done expeditiously. Excellent service. More
Representative I dealt with was professional and upbeat and gave me no hassle. Had a good experience. and gave me no hassle. Had a good experience. More