Niello Volkswagen - Service Center

In the past every other dealer I have sent car for service they return it after washing and complete vacuum inside. This wasn’t the case here. Car was neither washed nor completely vacuumed. service they return it after washing and complete vacuum inside. This wasn’t the case here. Car was neither washed nor completely vacuumed. More

Noel was very helpful and accommodating. He was able to fit me in and get my concern verified and solved. Great experience! He was able to fit me in and get my concern verified and solved. Great experience! More

I had to bring in the car on an emergency basis, the work was performed right away without delay to get the car working again. When I picked up the car, it was washed and cleaned. was performed right away without delay to get the car working again. When I picked up the car, it was washed and cleaned. More

Ron was super professional and helpful. He explained the issues and how they would be fixed well. He arranged Lyft for me to and from work, which was convenient. The dealership also charged He explained the issues and how they would be fixed well. He arranged Lyft for me to and from work, which was convenient. The dealership also charged and washed my car. More

Fantastic service. Explained service needed and what can be deferred until next interval service. Service time estimate was accurate! Explained service needed and what can be deferred until next interval service. Service time estimate was accurate! More

He is a very good writer. He knows VW. I always go to the Niello’s for service and to buy my cars. He knows VW. I always go to the Niello’s for service and to buy my cars. More

Service writer was great and it’s fixed this time. Service department is also very good wish I was closer Service department is also very good wish I was closer More

Other than the second Lyft driver, it was a very pleasant experience. Thank you very much experience. Thank you very much More

All of my interactions with this dealer were positive. Service agent was Flexible helpful ptofessional . Liked the text communication. Service agent was Flexible helpful ptofessional . Liked the text communication. More

Very pro, smooth communication, I really had a good experience with this last service / repair experience with this last service / repair More