Niello Volkswagen - Service Center
Sacramento, CA
897 Reviews of Niello Volkswagen - Service Center
Ron was great! If he is not already a lead for your Service Department, he should be. He is super knowledgeable, has a great customer focus and takes the time If he is not already a lead for your Service Department, he should be. He is super knowledgeable, has a great customer focus and takes the time to listen to learn from his customers and not just respond. He is attentive to detail, recognizes his customer's loyalty (refreshing to see that happen) and is genuinely just a nice guy. Thanks again for all your help Ron! I really appreciated your help! More
I've been a fan of Niello Volkswagen for many years. I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The s I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The sales department has also been very helpful. Three years ago a small truck ran into me while I was stopped at a red light and totaled my lovely Passat. Everyone helped me get through with exceptional care in my purchase of my present car. I only had one week to get back on the road and Niello sales made my transition anxiety free. I'm still enjoying the Tiguan replacement and plan to keep all my auto care with Niello in the future. A.J. did a fine job advising and completing my recent experience. Thanks to all! More
Technician was professional. Service was faster than anticipated. Also, the sales attendant was helpful with looking at the ID VW bus. Service was faster than anticipated. Also, the sales attendant was helpful with looking at the ID VW bus. More
Everyone was helpful and friendly, I was treated well. They did a great job on my car. They did a great job on my car. More
Ron Stevenson is the BEST! The requirement to submit at least fifteen words would cause me not to respond if Ron wasn’t so great….. The requirement to submit at least fifteen words would cause me not to respond if Ron wasn’t so great….. More
Rod was great to work with once again. I wouldn't think of g o ingredients anywhere else to service my Touareg. I wouldn't think of g o ingredients anywhere else to service my Touareg. More
Great Service. Matt was super personable and easy to work with. Would definitely recommend to family and friends. Matt was super personable and easy to work with. Would definitely recommend to family and friends. More
Staff was very nice and professional and seemed to enjoy their jobs and fellow employees. The visiting area was excellent with wifi and comfortable area to work. Coffee maker was excellent. their jobs and fellow employees. The visiting area was excellent with wifi and comfortable area to work. Coffee maker was excellent. More
great post-sale service, it would've been nice if they provided washing of vehicle, they used to do it onsite, then downgraded it to a local car wash coupon, but now they eliminated it all together. The l provided washing of vehicle, they used to do it onsite, then downgraded it to a local car wash coupon, but now they eliminated it all together. The little touches make a big difference between good and outstanding. More