Niello Volkswagen - Service Center

Ron was fabulous! He’s always so friendly and helpful. I’m really happy with my service. Although, when I went to the parts department to buy a couple spare quarts o He’s always so friendly and helpful. I’m really happy with my service. Although, when I went to the parts department to buy a couple spare quarts of oil, I was treated like I was invisible. I ended up leaving without buying anything. Even though they saw me they never acknowledged me or helped me. More

Travis was fantastic. I always have a great experience at Niello Volkswagen's service department. Travis was friendly, knowledgable, efficient, and an overall pleasure t I always have a great experience at Niello Volkswagen's service department. Travis was friendly, knowledgable, efficient, and an overall pleasure to work with. More

Radiant. Outstanding. Noble. These are just a few words to describe my service advisor R.O.N. Stevenson. Outstanding. Noble. These are just a few words to describe my service advisor R.O.N. Stevenson. More

Great customer service. Daijah was there every step of the way in addressing my issue with my vehicle. She informed me by text to let me know that the vehicle was ready for Daijah was there every step of the way in addressing my issue with my vehicle. She informed me by text to let me know that the vehicle was ready for pick up and offered that a pick service was available. Thank you again More

Brandon did an excellent job of keeping me informed about the service and providing a loaner for the week. the service and providing a loaner for the week. More

I can always count on the team at the Niello VW service department to do a great job. Daijah and Brandon are both wonderful to work with. department to do a great job. Daijah and Brandon are both wonderful to work with. More

Ron provided excellent service. He always goes above and beyond. I had a great experience with the service department He always goes above and beyond. I had a great experience with the service department More

I was very satisfied with the communication and he was able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. More

Customer service is excellent at this dealership. Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professi Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professional at the same time! He is a great asset for Neillo. More