Logan Koss
Logan Koss at Niello Volkswagen
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Logan Koss

Internet Sales

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
22 Reviews

Dealership Experience

12 yrs, 2 mos

5.0

22 Reviews

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22 Reviews of Logan Koss

April 22, 2024

Dealership Rating
Employee Rating

We had a gentleman named Spencer help us and he was fantastic! 5 stars for him! More

by WASHBURN.ANDREW707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga , Spencer

Apr 22, 2024

Niello Volkswagen responded

We are so glad that we had the opportunity to work with you, Andrew, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

March 17, 2024

Dealership Rating
Employee Rating

We had a great, easy, smooth experience! The whole process was great! Everyone we came in contact was very nice and professional! More

by HOLLY_DESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann

Mar 17, 2024

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 26, 2024

Dealership Rating
Employee Rating

The customer service was fantastic. Logan and everyone else were attentive and nice. I definitely recommend this dealer. More

by MASCORRO7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Logan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com (916) 359-9927

January 31, 2024

Dealership Rating
Employee Rating

They were caring and genuine people who want to make sure you are making the perfect decision. Will 100% be doing business again. More

by ANDYROHOSY
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann

Jan 31, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 10, 2024

Dealership Rating
Employee Rating

Stephan. Logan and Carlos all worked together to get me a great deal. I am highly satisfied. Stephan went out of his way to further assist me the next day wit More

by PATELKAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Niello Volkswagen responded

Kay, Thanks for sharing your thoughts about your experience with Niello Volkswagen. Logan, Stephen, and Carlos appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 09, 2024

Dealership Rating
Employee Rating

Very nice experience. Liked Logan a lot. He very kind and good in delivering the product More

by GIRI_T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis

Jan 09, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Logan to be a positive one. Please don't hesitate to reach out if you need anything else. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 28, 2023

Dealership Rating
Employee Rating

Good follow up and service . . Logan politely kept sticking with me over 6 months . Great experience when I actually purchased the car More

by GALHADY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis, Jack Felts , Sergio

Dec 28, 2023

Niello Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. We will pass along your kind words to Logan! Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 18, 2023

Dealership Rating
Employee Rating

We visited Niello couple of times and we were not pressured each time. It was very low key and the staff were very informative on their EV cars. Jose at Sales helped us narrow down the car of our More

by DIMDO8
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Khaled Jamal , Jose Vasquez

Dec 18, 2023

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 21, 2023

Dealership Rating
Employee Rating

The staff was very helpful and knowledgeable. The car buying process was stress free and I felt informed about my decisions. More

by JCABODI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daijah Marsh-Macias , Eddie Thomas, Will Gwaltney 5 Stars

Nov 22, 2023

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 17, 2023

Dealership Rating
Employee Rating

Great service and always know the process of my vehicle through text messages. I appreciate you and will always be coming her for my vehicle service needs. More

by MADAME0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2023

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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