Niello Volkswagen - Service Center

We didn't get everyone's names, but Brandon plus everyone else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software glitches the day we brought the care in. Thank you all! The loaner was great too, thank you VW for providing the loaner while the recall work was completed. More

This is great dealership , and hope they get more customers in future which will improve the quantity of services. customers in future which will improve the quantity of services. More

Brandon did a great job. The car was taken care of while I waited and the service was completed exactly as promised. The car was taken care of while I waited and the service was completed exactly as promised. More

The Volkswagen dealership and Matthew at the Arden location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I recommend people when they have to go to the Volkswagen dealership to deal with Matthew directly. He kept in contact with me every step of the way to let me know the update on my vehicle thank you Volkswagen and thank you Matthew. More

Ron is courteous, knowledgeable and efficient in getting the needs of my vehicle explained to me and the technician who will be working on my vehicle. Ron has a big smile when greeting me-us. He’s positiv the needs of my vehicle explained to me and the technician who will be working on my vehicle. Ron has a big smile when greeting me-us. He’s positive and pleasant. A great person to represent VW.🤗👏🏽👏🏽 More

Quick service was provided and my representative Matt was very nice. Happy with the updates through text. very nice. Happy with the updates through text. More

Awesome service friendly people thank you will be coming back the wait was not long so was happy back the wait was not long so was happy More