Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
883 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
Contact Dealership
View Awards

4609 Madison Ave

Sacramento, CA

95841

Directions

By Type

Showing 883 reviews

August 04, 2024

Excellent service, timely and easy to work together. This is our 7th Volvo via Jorgen and his team. 4 XC90 and 3 XC60. More

by DRBLAIR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 04, 2024

easy in and out, plenty of room to work in the lounge while i waited. thanks! More

by DAVESTOCKDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Report | Print
Aug 04, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 04, 2024

The sales staff were great. Michael Jackson (his real name) was amazing. Took me around an I lottery looked at every model and he did not pressure me. He let me make my decision More

by CCPOABEAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jackson
Report | Print
Aug 04, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 03, 2024

We have enjoyed our experience with Jessica Le Clerc, difficult to get response from Service Dept other than Amy Ott. More

by Dale L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Report | Print
Aug 04, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Dale, feel free to contact us at your convenience. Rob Pane Service Manager rpane@niello.com (916) 245-2231

Aug 04, 2024 -

Dale L responded

Thank You Rob, we look forward to years of great service at Neillo Volvo!

August 02, 2024

Great service experience! Shaun did a great job communicating the issue and resolving in a timely manner. Thanks again. More

by scottca75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shaun and the team met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 02, 2024

Great customer service! They are friendly, efficient, and professional. I just wish to have a dealership closer to my home (San Joaquin County) More

by rrazonable_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida
Report | Print
Aug 02, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 01, 2024

Shoutout to Matt for his great customer service. This is our 4th Volvo and we appreciate the safety of the car. Just wish there was a dealer in the Modesto area. More

by RPOOLE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Aug 02, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 01, 2024

The service overall was outstanding. I would definitely recommend this to others. Everyone I interacted with was great. More

by DAJUANA9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jackson
Report | Print
Aug 02, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 27, 2024

I will go to Neillo Volvo for all my Volvo purchases based solely on their customer service. More

by HLTHFRK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Niello Volvo Cars Sacramento responded

Here at Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

July 17, 2024

Matt and the crew at Niello Volvo have been keeping our two Volvos in good condition for years. They always get us in quickly and return the car in a timely manner. We tried a couple other shops that were More

by SHAWNCROFOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Niello Volvo Cars Sacramento responded

Shawn, Thank you so much for your kind words for Matthew, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

1
...
30
31
32
...
89