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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
883 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 883 reviews

June 27, 2024

Matt makes all the difference. I've had my 2011 XC60 serviced at Niello through Matt since we returned from Chicago in 2015. More

by dard_hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 27, 2024

The entire team is knowledgeable, and very customer focused. Always feel I get great service and care. More

by GABOR.H.HERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 27, 2024

Rick is always so helpful. Best service in the Sacramento area. Highly recommended. Thank you More

by deltoroerica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Erica, for the kind words for Rick and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 25, 2024

The original work order wasn't accurate, so I had to have a second service. The invoice also wasn't accurate and had to be corrected. Tire rotation was recommended on an earlier visit in spite if the tires b More

by JOHNBART0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Ott
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Jun 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. Our goal is to ensure that everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 25, 2024

Your policy of requiring payment in full for insurance covered repairs is a bit off putting. Beibg a ling time faithfully customer should habe built up some credibility to take the risk that the insurer w More

by dmaxj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 25, 2024

Everyone is very friendly at this dealership. I had called in prior to coming to visit. I had a good idea of what I would purchase but instead found a fabulous used car that more than meets my ne More

by CLAIREL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Tinoco
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Jun 25, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that Jesus was able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 23, 2024

A great experience, no pressure and extremely professional. We are so happy with our new Volvo! More

by 4MWYLDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Jackson
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Jun 24, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 23, 2024

Taylor, Jesus, and Andrew were friendly, honest, professional, and extremely knowledgeable. If you want a great experience, go to Niello Volvo! More

by FISCHERJM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Tinoco
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Jun 24, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! TJ Upton General Manager tupton@niello.com (916) 245-2231

June 22, 2024

Matt always takes good care of us. He is friendly, knowledgeable timely in communication. Great experience! More

by JILLANDBILLMAXWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 22, 2024

Nice and very accommodating staff in the service dept… awesome!!! Polite, approachable and knowledgeable!!!friendly too! More

by AUA54
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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