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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
861 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 861 reviews

April 25, 2024

Professional, thorough and courteous service by the front desk crew and technicians. Thank you Niello Volvo Cars Sacramento. More

by nader_shahcheraghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

Excellent customer service from Amy Ott, she clearly communicated the process and timeline for servicing my XC-60. Thank you! More

by RPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Apr 24, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to hear that Amy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

Great buying experience. The staff were friendly and responsive. One suggestion would be for your management team to ensure private offices are available when conducting fi More

by GREG@TREVETINC.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, Greg, for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

April 24, 2024

I recently got my mileage service done at Niello Volvo in Sacramento - it was a breeze! The service advisor was super friendly and made the whole experience pleasant. They were quick too - I was in and out i More

by ANNETTEHARON2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much, Annette, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

Amy with the service department is friendly, professional, and easy to work with. Thank you! More

by JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Amy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

The service department here is great. We received excellent service and our advisor kept us up to date on everything going on. We will definitely be back. More

by victorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Victor, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 23, 2024

Service Dept. was very professional and accomadating. I had high expectations after dealing with Niello BMW for years. Niello Volvo stepped up and met the expectat More

by johnshook55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Tinoco, Amy Ott
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Apr 24, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 22, 2024

Best car buying experience ever because of Jessica! She took her time with me and made sure I understood everything. I didn't feel rushed or pressured. I felt she cared about me more than just anothe More

by VICKY.KIDMAN.L03E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Vicky, please do not hesitate to let us know. We are always happy to help! TJ Upton General Manager tupton@niello.com (916) 245-2231

April 20, 2024

Great service in the least amount of down time. Amy always takes good care of my vehicle, she is very knowledgeable! More

by ARSON951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Apr 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Amy here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 20, 2024

Communication was non existent. Couldn’t get timely follow ups or repairs done within reasonable time frame. I fully believe my car was forgotten. Service advisor Edgar, more often More

by CHELLEW.CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar
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