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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
542 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 542 reviews

June 28, 2023

I live in Reno, Nevada and came to Niello to buy my Volvo. My decision to come to Niello for continued service was made easy by Matt Jeffrey. Each time he's been friendly, helpful and professional. More

by bleyberg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
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Helpful
June 28, 2023

Great service. Super friendly and helpful. Matt always takes good care of my car and I trust him and Niello completely. This is my 4th Volvo. I've been a customer s More

by JANAGONSALVES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt, Jorgen
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June 27, 2023

Matt Jeffrey always makes sure my care is thoroughly checked out and road worthy. I always know my car is safe. If there is a deal, he makes sure I am aware of that too! More

by ak_flightnurse
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
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Helpful
June 27, 2023

I have been bringing my Volvo here for over 10 years. Rick Fuentes my service consultant is very professional and friendly. More

by drillac49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
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Helpful
June 26, 2023

There was a plethora of valuable reasons as to why I drove 4 hours South of where I reside to purchase my new Volvo - the people that make up the team there being at the top of that list! There simply a More

by SAMANTHA.MATHIAS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Machado, Andre Protsyuk, and Andrew Clark III
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June 25, 2023

Niello Volvo always provides professional, dependable and convenient service. Also like their text message and Lyft rides. More

by YONGCAI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun
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Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you continue to have a 5-star experience at Niello Volvo Cars Sacramento! Thank you for your continued business and for taking the time to write such a lovely review. We're here for you whenever you need us next!

Helpful
June 24, 2023

Matt provided 5+star customer service as usual! Matt is the reason why we own 2 Volvos and will continue to buy others. More

by benbloodworth07
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Matt on our team! Thank you so much for your continued business and for sharing your experience with us. We're here for you whenever you need us next!

Helpful
June 24, 2023

Service made easy. Shaun is a pleasure to work with. He carefully explains the work to be done, what’s recommended, and what to anticipate for future service. The Ly More

by derekryker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun
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Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We know how busy our customers are, so we're thrilled we were able to get you a Lyft to wherever you needed to be. We will also be sure to pass your kind words along to Shaun so he knows what a great job he's doing. Please let us know if there's anything we can do to assist you in the future.

Helpful
June 24, 2023

This is a nice dealership. Very professional and friendly staff. They complete the service on time and it’s done well. Only complaint is the lack of loaner cars and the labor c More

by Marcseely
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 30, 2023 -

Niello Volvo Cars Sacramento responded

I truly appreciate your feedback. We're very lucky to have such a great staff and I'm glad your service was done well and in a timely manner. If you'd like to further discuss our pricing, please don't hesitate to reach out to me. TJ Upton General Manager 916-488-2400

Helpful
June 24, 2023

Very knowledgeable and responsive. Matt is terrific. Have been bringing my Volvo there since new. More

by dnagler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

Thanks so much for your continued business. Nothing makes us happier than seeing such positive feedback from loyal customers like you. We'll be sure to pass your compliments along to Matt so he knows what a terrific job he's doing. Happy driving!

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