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Niello Volvo Cars Sacramento
Sacramento, CA
542 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 542 reviews
Verified Customer
Helpful June 18, 2023
From the first contact with Michelle and then to be assisted by Shaun, our interaction with the outstanding reps at Niello of Sac was wonderful, thank you. assisted by Shaun, our interaction with the outstanding reps at Niello of Sac was wonderful, thank you. More
by KMSHARRAR41
Employees Worked With
Michelle and Shaun 5 stars
June 17, 2023
Great service as usual. Appreciate the quick turnaround. Communication was excellent as well appreciate it Appreciate the quick turnaround. Communication was excellent as well appreciate it More
by jimredin.ca
Employees Worked With
Sorry can't recall his name but he was great
June 17, 2023
My experience with my service was great. Matt was out and Amy picked up the baton. I was very happy as they were short handed but didn’t miss a beat. Even when I came to pick it up, Rick hel Matt was out and Amy picked up the baton. I was very happy as they were short handed but didn’t miss a beat. Even when I came to pick it up, Rick helped me as Amy was still on the phone. It’s great feeling part of the Niello family, so to speak. Keep up the good work! More
by rapsylvester
Employees Worked With
Amy Ott, Rick
June 17, 2023
Great customer service, always get me in/out within a day (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he ne (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he never seems rushed and is always very attentive. He works with me when making decisions for service and tries to help me get the best deal when possible. He is an outstanding service rep, and even remembers details I mention to him, like my occupation and things about my family, so I can tell he actually knows me and I'm not just a nameless client. The only issue I had was getting the text with the recommended services, but I think that was an issue with the texting system and not because it wasn't sent. I have always received them in the past, so there is no reason why it wouldn't have gone through when Matt sent it unless there was a problem with the system. More
by VXC70
Employees Worked With
Matt Jeffery
